Summary
Overview
Work History
Education
Skills
Interests
Timeline
Hi, I’m

Trishawna Gibson

Mount Rainier,MD

Summary

Dynamic Retail Sales Associate with proven expertise at Mega Mart Superstore, enhancing customer engagement and loyalty through exceptional service. Skilled in cash handling and problem-solving, I consistently resolved customer issues, leading to improved relations. Recognized for maintaining an organized environment and fostering teamwork, I am reliable and adaptable to meet business needs.

Overview

4
years of professional experience

Work History

Mega Mart Superstore

Retail Sales Associate
03.2021 - 10.2024

Job overview

  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Operated cash register for cash, check, and credit card transactions accurately.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with returns, refunds, and resolving transaction issues.
  • Restocked and organized merchandise in front lanes.

Education

Christiana High School
Manchester, Jamaica

High School Diploma
07-2018

Skills

  • Customer service
  • Teamwork
  • Problem-solving
  • Teamwork and collaboration
  • Cash handling
  • Customer engagement
  • Flexible schedule
  • Reliability and punctuality

Interests

  • Volunteering
  • I enjoy helping others and giving back to the community.
  • Gardening
  • Reading
  • Knitting and Crocheting
  • Cooking

Timeline

Retail Sales Associate

Mega Mart Superstore
03.2021 - 10.2024

Christiana High School

High School Diploma

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Trishawna Gibson