Trishia Dial
Greeley,CO
Summary
Results-oriented Retail Manager with over 15 years of experience in operations supervision, staff training, and customer service enhancement. Skilled in problem-solving and time management, ensuring efficient workflows and high customer satisfaction. Expert in coordinating schedules and training teams to elevate service quality and operational efficiency.
Overview
27
27
years of professional experience
Work History
Team Leader
Buc-ee's
Johnstown, Colorado
02.2024 - 01.2026
- Supervised daily operations to ensure smooth workflow and customer satisfaction.
- Directed team in daily operations and customer service tasks to ensure smooth workflow.
- Trained team members on service standards and safety protocols.
- Facilitated training for new employees on store procedures and safety protocols to enhance onboarding experience.
- Coordinated staff schedules to optimize coverage during peak hours.
Cashier
Walmart
Greeley, Colorado
10.2008 - 10.2022
- Processed high-volume customer transactions with accuracy and speed, ensuring a smooth checkout experience.
- Provided exceptional customer service by addressing inquiries and resolving issues.
- Delivered exceptional customer service by promptly addressing inquiries and effectireally resolving issues to enhance customer satisfaction.vely resolving issues to enhance customer satisfaction. N
Receptionist
Family Physicians of Greeley
Greeley, Colorado
10.2021 - 04.2022
- Greeted patients warmly and managed front desk operations efficiently.
- Welcomed patients and streamlined check-in procedures to enhance patient experience.
- Managed multi-line phone system, efficiently directing calls to appropriate staff to ensure timely communication.
- Scheduled appointments using electronic health record systems appropriately.
- Verified patient information and insurance details prior to visits accurately.
Department Manager
Walmart
Glenwood Springs, Colorado
10.1998 - 04.2006
- Oversaw daily operations to ensure efficient store management.
- Oversaw daily operations, ensuring smooth store functionality.
- Trained and mentored staff to enhance team performance.
- Trained and mentored staff, improving service quality and team cohesion.
- Managed inventory levels to maintain optimal stock availability.
Education
Grand Valley High
Parachute, CO05-1994
Skills
- Team leadership
- Staff training
- Retail management
- Inventory management
- Schedule management
- Schedule coordination
- Customer service
- Cash handling
- Money management
- Conflict resolution
- Problem solving
- Decision making
- Time management
- Attention to detail
- Team meetings
References
References available upon request.
Timeline
Team Leader
Buc-ee's
02.2024 - 01.2026
Receptionist
Family Physicians of Greeley
10.2021 - 04.2022
Cashier
Walmart
10.2008 - 10.2022
Department Manager
Walmart
10.1998 - 04.2006
Grand Valley High