Trista Del Valle
Nature Green Lawn Care Services
Macomb
11
years of professional experience
Results-driven office manager with a proven record in customer service and organizational efficiency. Skilled in scheduling, communication, and process improvement to enhance client satisfaction and operational effectiveness.
Work History
Office Manager
6 Years 7 Months- Managed scheduling and logistics for lawn care services to optimize operational efficiency.
- Streamlined customer communication processes, improving response times and enhancing client satisfaction levels.
- Oversaw financial record-keeping, ensuring accuracy in billing and payroll management for operational effectiveness.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Customer Service Cashier
2 Years 1 Month- Processed customer transactions efficiently using point-of-sale systems.
- Delivered exceptional customer service, resolving inquiries and complaints promptly.
- Maintained accurate cash drawer balances through meticulous record-keeping.
- Assisted in training new cashiers on operational procedures and customer engagement techniques.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
Customer Service Cashier
2 Years 8 Months- Monitored fuel pump operations, ensuring compliance with safety standards and regulations.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Processed customer orders and accurately handled payment transactions.
- Met customer service goals and exceeded customer expectations.
- Resolved customer complaints and maintained clean and tidy a clean and tidy checkout area.
- Counted money in drawers at the beginning and end of each shift.
- Managed cash register operations accurately, reducing the risk of shortages or overages in daily reconciliations.
- Redeemed coupons to discount purchases.
Education
No Degree - General Studies
High School Diploma
Skills
Office management
Office administration
Scheduling and calendar management
Administrative support
Bookkeeping
Payroll and budgeting
Financial reporting
Account reconciliation
Financial reporting
Cost management
Financial auditing
Mail processing
Timeline
Office Manager
Nature Green Lawn Care Services
01.2020 - CurrentRead More
Customer Service Cashier
Speedway Gas Station
12.2017 - 01.2020Read More
Customer Service Cashier
Shell Gas Station
03.2015 - 11.2017Read More
Macomb Community College
No Degree from General Studies
Read More
Deckerville High School
High School Diploma
Read More