Trista Deng
Brooklyn Park,MN
Summary
Motivated client services professional with over 4 years of experience seeking to extend expertise into administration. Strong history managing high volume work load while maintaining satisfactory relationships with clients. Eager to promote personal and collaborative growth within an institution in order to display peak results.
Overview
3
3
years of professional experience
Work History
Server
The Lotus Restaurant
Maple Grove, MN
06.2021 - Current
- Demonstrated proficiency in operating POS systems.
- Handled financial transactions accurately with attention to detail
- Upsold and stayed informed on different specials and promotional items
- Established strong rapport with guests to ensure high levels of customer satisfaction and generate repeat business.
Teller
Trustone Financial Credit Union
Fridley, MN
09.2023 - 05.2024
- Managed precise documentation of financial dealings and inventory.
- Researched discrepancies between actual cash amounts and records of transactions for accuracy.
- Identified opportunities to refer customers to other areas of the bank for additional services.
- Identified fraudulent activity or suspicious behavior immediately reported it to management.
Education
High School Diploma -
Park Center High School
Brooklyn Park, MN06-2020
Skills
- Recognizable customer service
- Clear and concise written and verbal communication skills
- Intermediate computer systems operation
- Client Relations Management
- Sales proficiency
- Deadline management in a high volume environment
Accomplishments
- Keystone Club Award, awarded to individuals who have exceeded the referral goal, maintained zero offages throughout the quarter, and had greater than a 98% customer service profile rating.
Timeline
Teller
Trustone Financial Credit Union
09.2023 - 05.2024
Server
The Lotus Restaurant
06.2021 - Current
High School Diploma -
Park Center High School
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