Tristain Joseph
Evansville,IN
Summary
Dedicated General Laborer experienced in operating heavy and light equipment to accomplish tasks in diverse conditions. Achieved operational efficiency as Process Control Operator through process optimization, system troubleshooting, and regulatory compliance. Focused on enhancing productivity and driving continuous improvement in complex process environments.
Overview
5
5
years of professional experience
Work History
Process Control Operator
Alcoa
Newburgh, IN
12.2024 - Current
- Operated process control systems to monitor production parameters.
- Adjusted machine settings to ensure adherence to product quality standards.
- Identified and resolved operational issues in a timely manner.
- Created strategies to enhance system performance and reliability.
- Formulated standard operating procedures for efficient system operation and trained new operators on guidelines.
- Conducted routine inspections of equipment for safety compliance.
- Participated in safety meetings with other departments to review best practices in order to minimize risk.
Apteral Lead
JD Sports
Evansville, IN
09.2024 - 10.2025
- Managed daily operations of apparel department to ensure optimal product presentation.
- Trained and mentored team members on customer service and sales techniques.
- Coordinated inventory management processes to ensure optimal stock levels and organization for improved product availability.
- Implemented loss prevention strategies that reduced shrinkage and safeguarded store assets.
- Monitored sales performance and provided actionable feedback to drive continuous improvement initiatives.
- Analyzed sales data to identify trends in customer preferences and buying habits.
- Managed all areas of the store's visual presentation; ensured that mannequins, fixtures, signage and floor layouts were properly displayed at all times.
- Participated in store-wide promotional events such as clearance sales or holiday specials.
- Conducted regular audits of store shelves and racks to ensure proper merchandising standards were being met.
- Provided support to customers with inquiries related to merchandise selection, orders, returns, exchanges.
- Resolved customer complaints or escalated them as necessary to management.
- Assisted in training new employees on company policies and procedures related to apparel sales and service.
- Assisted in creating promotional displays for seasonal collections.
- Greeted customers at store entrance to assess their needs and preferences.
- Answered store and merchandise questions and led customers to wanted items.
- Cleaned shelves, counters and tables to maintain organized store.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Recommended, selected and located merchandise based on customer desires.
Footwear Team Lead
Dicks Sporting Goods
Evansville, IN
02.2021 - 04.2024
- Led daily operations of the footwear department to enhance customer experience.
- Trained and mentored team members on product knowledge and sales techniques, enhancing their ability to meet customer needs.
- Developed resources and tools to support sales associates, improving their effectiveness in delivering exceptional customer service.
- Managed inventory levels to ensure product availability for customers.
- Conducted regular audits of stock levels within the Footwear department to ensure adequate inventory was available at all times.
- Provided assistance to customers in making informed footwear selections. in selecting footwear that meets their needs and preferences.
- Assisted customers in selecting appropriate products based on their needs.
- Provided guidance on best practices for merchandising displays of footwear products.
- Trained new employees on company policies and procedures related to footwear products.
- Maintained accurate records of sales transactions, customer details, stock movements and staff attendance.
- Organized promotional events for footwear products, driving customer engagement through discounts and giveaways.
Education
North Posey Highschool
Poseyville, INSkills
- Inventory management
- Visual merchandising
- Customer engagement
- Sales training
- Problem solving
- Effective communication
- Time management
- Data analysis
- Team building
- Testing equipment
- Testing tools
- Computer skills
- Shipment packaging
- Multitasking Abilities
Timeline
Process Control Operator
Alcoa
12.2024 - Current
Apteral Lead
JD Sports
09.2024 - 10.2025
Footwear Team Lead
Dicks Sporting Goods
02.2021 - 04.2024
North Posey Highschool