Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tristan Adams

Randallstown,MD

Summary

Dedicated professional with a strong background in team leadership and customer service at Weis Markets Inc. Proven ability to enhance employee performance through effective training and performance evaluations. Skilled in strategic planning to drive business results, while adept at resolving conflicts and fostering a positive work environment.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Assistant Grocery Manager

Weis Markets Inc
Owings Mills, MD
10.2023 - Current
  • Conducted weekly performance reviews with team members to identify areas of improvement.
  • Assessed grocery store for cleanliness and checked proper stocking of shelves, refrigerated section and freezers.
  • Analyzed business performance data and forecasted business results for upper management.
  • Delegated work to staff, setting priorities and goals.

Customer Service Representative

Weis Markets Inc
Owings Mills, MD
03.2022 - 10.2023
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Maintained knowledge of company products and services to promptly resolve complaints and concerns.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.

Sales Associate

Weis Markets Inc
Owings Mills, MD
05.2020 - 03.2022
  • Greeted customers and provided exceptional customer service.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
  • Informed customers of in-store promotions or pricing specials.

Education

Associate of Arts - Business Administration

The Community College of Baltimore County
Catonsville, MD
05-2023

High School Diploma -

Randallstown High School
Randallstown, MD
06-2020

Skills

  • Team leadership
  • Customer service
  • Employee training
  • Performance evaluation
  • Conflict resolution
  • Data analysis
  • Communication skills
  • Problem solving

Certification

  • Google Foundations of Project Management

Timeline

Assistant Grocery Manager

Weis Markets Inc
10.2023 - Current

Customer Service Representative

Weis Markets Inc
03.2022 - 10.2023

Sales Associate

Weis Markets Inc
05.2020 - 03.2022

Associate of Arts - Business Administration

The Community College of Baltimore County

High School Diploma -

Randallstown High School

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