Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Timeline
Generic

Kelvin Benjamin

Assistant grocery manager specialist
Concord,NC

Summary

Dynamic team player with a clear understanding of operational management and process improvement strategies. Skilled in customer relationship management and time management, with a focus on enhancing productivity and efficiency. Strong analytical and communication skills, enabling effective collaboration and problem resolution. Committed to supporting team objectives and driving organizational success through innovative solutions.

Overview

10
10
years of professional experience

Work History

Assistant grocery manager

Foodlion
08.2020 - Current
  • Company Overview: Foodlion is a international power house with a impressive view of supplying grocery chains.
  • I lead and develop a mobile unit invested in creating new innovative ways to achieve success with a large market with a team.
  • Developed and implemented a streamlined communication process that improved response times by X%, enhancing customer satisfaction within 3 months.
  • Full-time

Operations Specialist

Wet Willie's
03.2015 - 07.2021
  • Improved communication efficiency as the primary liaison for departments, clients, and vendors.
  • Used problem-solving skills and communication with staff to completely and efficiently respond to customer inquiries.
  • Identified and resolved complex problems that had an impact on management and business direction in a proactive manner.
  • Kept an eye on things.
  • Used regular correspondence and scheduled status updates to communicate corporate objectives across all divisions.
  • Researched and resolved collections and billing disputes with tact and efficiency.
  • Increased customer satisfaction by greeting visitors promptly and professionally.
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
  • Analyzed operational performance to identify pain points and presented management with actionable solutions.
  • Led a cross-departmental initiative that fostered collaboration and innovation, resulting in a significant boost in team morale and productivity.

Education

Bachelor of Arts - Organizational Management in Business/ Minor Entre

Ashford University
Clinton, IA
01.2018

Skills

  • Coordinating program activities
  • Creative problem solving
  • Dedicated team player
  • Improvement plan knowledge
  • Maintaining cleanliness
  • Multi-Task Management
  • Powerful negotiator
  • Pricing tool development
  • Problem resolution
  • Process improvements
  • Self-motivated
  • Strong interpersonal skills
  • Team Leadership

Accomplishments

I have a level of achievement in the service industry transforming from a beginner in the food industry 20 years ago , threw many experiences and road blocks to continue moving forward thru adversity and challenges that only made ne more committed to being advanced and talented in my industry to now be a strong role player in my journey in a company of many obstacles to create a way to advancement and knowledge for a future opportunity to elevate a prestigious company of my determination and motivation to invest my passion of embracing my own innovation and insight to prosperity. I will always be loyal and trustworthy if I become apart of the family

Additional Information

So I have a interesting journey in food service that started with me work for a Greek restaurant as a teenager in high school which was the foundation of me understanding, I love to see individuals happy and I like the content of your brand and I think we could embark on wonderful things and be a impressive brand of cultural diversity and limitless opportunity throughout the world. I am interested in a transition to be Your Business Development Manager. I will impact your company in a way of establishing a strong reputation for Industry Excellence. My focus would only be U.

Timeline

Assistant grocery manager

Foodlion
08.2020 - Current

Operations Specialist

Wet Willie's
03.2015 - 07.2021

Bachelor of Arts - Organizational Management in Business/ Minor Entre

Ashford University
Kelvin BenjaminAssistant grocery manager specialist
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