Jane Miller
Chicago,IL
Summary
Self-motivated and dependable while achieving high performance with minimal supervision. Can also demonstrate the ability to complete tasks accurately despite interruptions and competing demands. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking and decision-making skills.
Overview
11
11
years of professional experience
Work History
Assistant Manager/Leasing Consultant
HA Langer
Chicago, IL
06.2021 - Current
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Coordinated with other departments to ensure smooth flow of operations.
- Managed customer service inquiries and complaints in a timely manner.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Analyzed business performance data and forecasted business results for upper management.
- Conducted tours of available apartments, highlighting features and amenities.
- Greeted potential tenants and provided information about the property.
- Maintained accurate records of prospective renters, applications and leases.
- Advised on rental policies and procedures to ensure compliance with applicable laws.
- Prepared lease agreements, collected security deposits and rent payments from tenants.
- Created advertising campaigns for vacant units using various media outlets such as newspapers and online sources.
- Assisted with the preparation of monthly reports including occupancy rates, delinquency percentages and market surveys.
Assistant Director/Coach
Northstar Volleyball Club
Leeds, WI
03.2020 - Current
- Organized meetings with all coaches and WIAA representatives to discuss season possibilities and the plan for fall 2020 and Spring of 2021.
- Located and reserved an indoor/outdoor space for the club to host annual summer camp.
- Communicated summer/fall schedules with players and parents in newsletters.
- Maintained and update the Northstar website with all new club and coach information.
- Scheduled meetings with WIAA officials to keep the club up to date with any new rules and regulations for the upcoming season.
- Organized club-wide fundraisers and communicated with local businesses for advertisements on the website.
- Recruited and held interviews with prospective coaches.
Division Assistant
Epic
Verona, WI
04.2019 - 01.2020
- Conducted department walkthroughs to assess and remedy factors such as cleanliness, inadequate stock levels and poor merchandising.
- Collaborated with all company departments to ensure cohesive branding and strategic product placement.
- Discussed Epic-led conference details in relation to pharmacy presentations with Epic pharmacists.
- Led meetings to organize and decide on customer entries and order/flow of presentations for yearly Epic conference.
- Enforced and optimized departmental procedures and goals to optimize team performance and productivity.
- Streamlined operations and improved employee focus and productivity by prioritizing tasks prior to start of each shift.
- Attended weekly meetings with other department heads to discuss efficient record keeping for pharmacy application checks.
Bookeeper
North Star Volleyball Club
DeForest, WI
08.2016 - 03.2019
- Coordinated materials for program needs, including physical files, tracking spreadsheets and update reports.
- Scheduled team/coach meetings, prepared agendas and took detailed meeting notes.
- Assisted with arranging and coordinating travel accomodations for tournaments and practices.
- Reserved space for club activities.
- Posted open positions on company and social media websites.
- Efficiently scheduled meetings, appointments and travel.
Rep Payee Assistant
Fiscal Assistance
De Forest, WI
06.2014 - 08.2016
- Position was held over the summers of 2014-2016
- Organized client files through mutiple company filing systems.
- Managed new files and retrieval requests with speed and accuracy.
- Automated office operations, managing client correspondence, record tracking and data communications.
- Verified documents and associated records to catch and resolve discrepancies.
- General assistance to rep payees.
Education
DeForest High School
2015
Skills
- Microsoft Office
- Quick learner
- Time management skills
- Computer proficient
- File/records maintenance
- Data entry
- Coordinating program activities
- Leadership development
- Operations Management
- Customer Relationship Management
- Customer Rapport
Affiliations
Youth volleyball coach
- 2015-2020
CPR and First Aid certification
- Retrained January 2021
Timeline
Assistant Manager/Leasing Consultant
HA Langer
06.2021 - Current
Assistant Director/Coach
Northstar Volleyball Club
03.2020 - Current
Division Assistant
Epic
04.2019 - 01.2020
Bookeeper
North Star Volleyball Club
08.2016 - 03.2019
Rep Payee Assistant
Fiscal Assistance
06.2014 - 08.2016
DeForest High School