Conducted daily safety checks within the facility to ensure a secure environment for residents.
Engaged in crisis intervention when necessary to de-escalate volatile situations or provide comfort to distressed clients.
Established positive relationships with individuals experiencing homelessness by engaging them in conversations about their goals and aspirations.
Assisted with the coordination of services related to emergency shelter operations, including intake, case management, discharge planning and community referrals.
Package Handler
UPS Freight
Portland, OREGON
07.2018 - 09.2023
Loaded and unloaded packages from delivery vehicles with manual and powered equipment.
Inspected packages for damages or defects and recorded any issues found.
Organized packages according to type, size, destination, and other specifications.
Checked all outgoing shipments to ensure accuracy of contents.
Stacked boxes onto pallets in an efficient manner.
Collaborated with team members on tasks such as sorting mail into designated bins.
Skills
Always maintain high professional standards with participants, staff, and community partners
Excellent communication, trauma-informed approach, and conflict resolution skills
Lived experience related to the population being served, past treatment experience
Experience in collaborating with community partners to identify shortcomings in the organization and in building partnerships to improve outcomes