Tristan Beach
Lake Mary,FL
Summary
Personable and organized individual with solid understanding of medical terminology and patient care techniques. Proficient in performing routine clinical tasks and administrative duties. Committed to providing compassionate patient care and supporting healthcare teams to enhance patient outcomes.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Client Care Specialist
Truist Bank
Orlando, FL
04.2025 - Current
- Delivered exceptional client service by addressing inquiries and resolving issues efficiently.
- Collaborated with team members to enhance customer experience and streamline processes.
- Managed client accounts, ensuring accurate information and timely updates were maintained.
- Analyzed customer feedback to identify trends and recommend service improvements.
- Managed high call volume efficiently, prioritizing urgent requests and maintaining composure under pressure.
CSR/COOK
Pizza Hut
Orlando, FL
03.2024 - 12.2025
- Provided exceptional customer service by addressing inquiries and resolving complaints efficiently.
- Processed orders accurately using point-of-sale systems, ensuring timely delivery to customers.
- Assisted in training new staff on operational procedures and customer interaction techniques.
- Maintained cleanliness and organization of dining area, enhancing overall customer experience.
- Collaborated with team members to manage peak hours effectively, improving service speed.
Medical Assistant Intern
Obstetrics & Gynecology Specialists Of Central Florida
Orlando, FL
06.2024 - 07.2024
- Assisted in patient intake and documentation processes to streamline office workflow.
- Prepared examination rooms and medical equipment for physician use to ensure readiness for patients.
- Monitored inventory levels of medical supplies, assisting in timely reordering processes to maintain stock.
- Obtained client medical history, medication information, symptoms, and allergies.
- Improved patient outcomes by accurately recording vital signs and communicating findings to the medical team.
- Safeguarded confidential patient information through strict adherence to HIPAA regulations in all communications and documentation processes.
Education
East River High School
Orlando, FL05-2024
Certification of Completion - Medical Assisting
Orange Technincal College
Orlando, FL04-2024
Skills
- Vital signs monitoring
- HIPAA compliance
- Medical terminology
- Patient scheduling
- Customer relations
- Quality assurance
- Teamwork and collaboration
- Decision-making
- Active listening
- Call center experience
- Computer proficiency
- Complaint handling
Certification
CPR/BLS
Timeline
Client Care Specialist
Truist Bank
04.2025 - Current
Medical Assistant Intern
Obstetrics & Gynecology Specialists Of Central Florida
06.2024 - 07.2024
CSR/COOK
Pizza Hut
03.2024 - 12.2025
East River High School
Certification of Completion - Medical Assisting
Orange Technincal College