Tristan Brown

• Supervised operations staff and kept employees compliant with company policies and procedures.
• Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
• Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
• Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
• Led hiring, onboarding and training of new hires to fulfill business requirements.
• Developed and maintained relationships with external vendors and suppliers.
• Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.

• Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
• Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
• Assisted in the completion of projects on time by collaborating with team members to complete tasks efficiently.
• Worked independently in fast-paced environment while meeting productivity and quality expectations.
• Promoted a positive work environment by cooperating with team members and demonstrating strong work ethic at all times.
• Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
• Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
• Observed safety regulations on job sites to minimize accidents.
• Operated power equipment to move materials and promote job efficiency.
• Worked with contractors and other tradespeople to meet project specifications and deadlines.

• Managed site preparation and cleanup efforts, maintaining safe working conditions throughout the duration of the project.
• Delivered high level of service to all customers and effectively resolved issues.
• Worked closely with homeowners to ascertain specifics of project.
• Worked closely with general contractor on completion of punchlist tasks.

• Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
• Planned, designed, and scheduled phases for large projects.
• Managed two freezes as a team lead/ manager where I would manage the mitigation from getting the customer signed up get the demo complete approvals as needed and dried out while communicating with adjuster as needed
• I then handled the customers rebuild once the freezes were over getting the customers home back together and taken care of in a timely manner with insurance covering rebuilds
• As well as handled major upgrades to the rebuild side outside of insurance so I have a good understanding of how to read the insurance estimate and build a retail eatimate for upgrades and managing the understanding for the customer

• Completed thorough documentation of job progress, including photographs, notes, and moisture measurements.

• understanding of equipment placement

• Understanding of demo and how it needs to be done exterior walls flood cuts interior walls baseboards and holes punched

• Understanding of IICRC guideline for ASD and mold