Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tristan Brown

Atoka,TN

Summary

Proven leader with extensive experience in operations management.solid understanding of skilled labor . Excelled in fostering client relationships and enhancing team productivity through effective problem-solving and team leadership. Skilled in residential construction, and adept at navigating insurance claims, consistently delivering projects on time and within budget, all the while maintaining customer expectations. Skilled subcontractor with solid background in construction and project management. Proven abilities in coordinating with main contractors, ensuring compliance with plans and specifications, and managing work-site safety protocols. Strong negotiation skills have consistently resulted in favorable contract terms. Have effectively led teams, coordinated tasks, and ensured timely completion of projects to client satisfaction.

Overview

7
7
years of professional experience

Work History

Sub Contractor

Legendary Service’s
10.2023 - Current
  • Managed site preparation and cleanup efforts, maintaining safe working conditions throughout the duration of the project.
  • Delivered high level of service to all customers and effectively resolved issues.
  • Worked closely with homeowners to ascertain specifics of project.
  • Worked closely with general contractor on completion of punchlist tasks.

Technical Lead

Mr Handyman
Memphis, TN
11.2024 - 03.2025
  • handled post mitigation reconstruction
  • handled small projects like trim work sheet rock work and painting
  • Handled insulation of flooring, vanities, sinks, and toilets.
  • estimated and completed jobs.
  • exterior repairs
  • Connected with clients to identify needs and provide helpful solutions.

Operation Manager

Lion Company
05.2023 - 10.2024
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Developed and maintained relationships with external vendors and suppliers.
  • Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.

Project Manager

Homeway Construction
07.2021 - 02.2023
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Planned, designed, and scheduled phases for large projects.
  • Managed two freezes as a team lead/ manager where I would manage the mitigation from getting the customer signed up get the demo complete approvals as needed and dried out while communicating with adjuster as needed
  • I then handled the customers rebuild once the freezes were over getting the customers home back together and taken care of in a timely manner with insurance covering rebuilds
  • As well as handled major upgrades to the rebuild side outside of insurance so I have a good understanding of how to read the insurance estimate and build a retail eatimate for upgrades and managing the understanding for the customer
  • Managed over 2.5 million in Reconstruction
  • Managed retail upgrades such as custom bathrooms and kitchen.

Water Mitigation Tech

Servpro
07.2020 - 07.2021
  • Completed thorough documentation of job progress, including photographs, notes, and moisture measurements.

• understanding of equipment placement


• Understanding of demo and how it needs to be done exterior walls flood cuts interior walls baseboards and holes punched


• Understanding of IICRC guideline for ASD and mold

Laborer

Arlington Service’s
05.2018 - 06.2020
  • Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
  • Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
  • Assisted in the completion of projects on time by collaborating with team members to complete tasks efficiently.
  • Worked independently in fast-paced environment while meeting productivity and quality expectations.
  • Promoted a positive work environment by cooperating with team members and demonstrating strong work ethic at all times.
  • Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
  • Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
  • Observed safety regulations on job sites to minimize accidents.
  • Operated power equipment to move materials and promote job efficiency.
  • Worked with contractors and other tradespeople to meet project specifications and deadlines.

Education

Bartlett High School
Bartlett TN

Skills

  • Problem-Solving
  • Team Leadership
  • Operations Management
  • Customer Service
  • Decision-Making
  • Employee relations and conflict resolution
  • Staff Management
  • Project Management
  • Operations Oversight
  • Employee Motivation
  • Client Relationships
  • Schedule Management
  • Understanding of all trades
  • Understanding of residential construction
  • Understanding of code and compliance
  • Construction
  • Cardone 10 X Completion
  • Understanding of time management and completing deadlines
  • Understanding of working through insurance claim process and filling claims and completing and getting paid
  • Works well with a team and by myself

Timeline

Technical Lead

Mr Handyman
11.2024 - 03.2025

Sub Contractor

Legendary Service’s
10.2023 - Current

Operation Manager

Lion Company
05.2023 - 10.2024

Project Manager

Homeway Construction
07.2021 - 02.2023

Water Mitigation Tech

Servpro
07.2020 - 07.2021

Laborer

Arlington Service’s
05.2018 - 06.2020

Bartlett High School
Tristan Brown