Tristan Castillo
20202 East Business 83rd
Summary
Dynamic barista with exceptional customer service skills honed at Yellowbird Coffee Shop. Proven ability to enhance guest experiences through high-quality beverage preparation and effective upselling. A team player with strong attention to detail, consistently maintaining a clean workspace and fostering a collaborative environment to drive sales and customer satisfaction.
Overview
5
5
years of professional experience
Work History
Barista
Yellowbird Coffee Shop
Mission, TX
02.2026 - Current
- Prepared high-quality coffee beverages to meet customer preferences.
- Operated espresso machines and brewing equipment with precision.
- Provided exceptional customer service, enhancing overall guest experience.
- Maintained cleanliness and organization of workstations and café environment.
- Engaged with customers to build rapport and promote loyalty programs.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Maintained regular and consistent attendance and punctuality.
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
- Maintained clean and organized workspace, ensuring welcoming environment for customers.
- Promoted additional items with beverages, increasing store sales.
Cook
Taco Ole
Mission, TX
10.2021 - Current
- Prepared and assembled menu items according to established recipes and portion sizes.
- Maintained cleanliness and organization of kitchen areas to meet health and safety standards.
- Collaborated with team members to ensure timely service during peak hours.
- Assisted in training new staff on food preparation techniques and kitchen procedures.
- Implemented improvements in food presentation for enhanced customer satisfaction.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Enhanced teamwork within the kitchen staff by fostering a collaborative environment focused on meeting high standards of quality and efficiency.
- Assisted in inventory management and ordering supplies, maintaining adequate stock levels for efficient kitchen operations.
- Supported kitchen staff training and development, leading to increased productivity and efficiency.
- Collaborated with management team to develop new menu items.
- Coordinated with front of house to ensure smooth service during busy periods, enhancing customer dining experience.
- Followed strict standards for food handling and safety, minimizing risks to customers.
- Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
- Managed opening and closing shift kitchen tasks.
Education
High School Diploma -
Sharyland Pioneer Highschool
Mission, TX05.2021
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Opening and closing duties
- Exceptional customer service
- Adaptive and creative
- Safe food handling
- Beverage preparation
Timeline
Barista
Yellowbird Coffee Shop
02.2026 - Current
Cook
Taco Ole
10.2021 - Current
High School Diploma -
Sharyland Pioneer Highschool