Tristan Devenport
Kingwood,TX
Summary
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
3
3
years of professional experience
Work History
Donor Greeter
Goodwill
06.2024 - Current
- Greet each donor to accept donations with a cheerful and pleasant disposition.
- Unload and sort materials in the donation area according to GWH guidelines.
- Maintain accurate records of donations and issue completed donation receipts to all donors.
- Communicate directly with the Transportation Department and participate in online meetings.
- Assist with loading and unloading merchandise and equipment as needed.
Customer Service & Courtesy Clerk
Kroger
06.2023 - 06.2024
- Assisted large volumes of customers daily with a positive attitude and focused on customer satisfaction.
- Collected shopping carts from parking lot daily and cleaned and dried soiled and wet carts.
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Helped customers take merchandise out of store and loaded items into vehicles.
Customer Service Volunteer
The Opulent Financial Experience, LLC
02.2022 - 06.2023
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions
- Responded to customer requests, offering excellent support and tailored recommendations to address needs
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
Education
Kingwood High School
Kingwood, TXSkills
- Customer assistance
- Bagging procedures
- Product restocking
- Clerical Support
- Verbal and Written Communication
- Team Collaboration
- Document Management
- Google Suite
- Recordkeeping and Confidentiality
- Display building
- Inventory Replenishment
Timeline
Donor Greeter
Goodwill
06.2024 - Current
Customer Service & Courtesy Clerk
Kroger
06.2023 - 06.2024
Customer Service Volunteer
The Opulent Financial Experience, LLC
02.2022 - 06.2023
Kingwood High School
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