Summary
Overview
Work History
Education
Skills
Timeline
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Shantaira Foxx

Fayetteville,NC

Summary

Professional and knowledgeable Receptionist versed in administrative support and customer service. Offering 10 years’ experience managing company reputation with customers. Highly efficient and accurate with strong planning, problem-solving and communication skills.

Overview

12
12
years of professional experience

Work History

Donor Center Technician

Talecris Plasma Resources
Fayetteville, NC
12.2017 - 10.2020
  • Verified data integrity and accuracy
  • Established new donor files and added latest information
  • Completed donor payment transactions and updated system
  • Performed finger sticks and utilized hematastat to test blood for iron and protein levels
  • Collected information on patient vital signs, including current height, weight and BP
  • Kept work areas and equipment correctly cleaned, sterilized and organized
  • Attended ongoing education
  • Monitored and conducted passenger screening
  • Tracked office stock and maintained inventory in neat and organized fashion
  • Assisted with administrative tasks, including filing, answering phones
  • Managed over 50 customer calls per day

Quality Assurance And Crew Leader

Smithfield Farmland
Tar Heel, NC
07.2012 - 11.2017

● Inspection at approximately 30 to 35 thousand hogs per day

● Verify that my colleague are following the regulation

● Proper technique to sign that could cause the product to be adulterated and or contaminated

● Unsanitary condition that lead to non-compliance being written shadowed and observed Consumer Safety Inspector

● Total of 5 hours out of a work day observing their duties

  • Analyzed departmental documents for appropriate distribution and filing
  • Wrote and updated manual test cases for team use, maintaining optimal organization for maximum productivity
  • Monitored manufacturing variances to achieve quality improvement while resolving product process and equipment problems
  • Monitored employee performance and safety, conducting retraining to correct problems and optimize productivity
  • Trained 10 employee monthly

Receptionist

True Guidance Center
Fayetteville, NC
03.2009 - 04.2014
  • Coordinated office inventory by restocking supplies and placing purchase orders
  • Oversaw inventory activities, including materials monitoring, ordering or requisition and supply stocking or re-stocking
  • Monitored and screened visitors to verify accessibility to inter-office personnel
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate management instruction
  • Greeted customers and visitors in-person and via telephone calls
  • Answered telephone inquiries from clients, vendors and the public
  • Scheduled office meetings and client appointments
  • Received and routed business correspondence to correct department or staff member
  • Kept reception area clean and neat to give visitors a positive impression of the company
  • Provided clerical support to company employees, including copying, faxing and file management
  • Organized and scheduled office meetings as well as client appointments , effectively accommodating hectic agendas

Education

Human Resources Development

Fayetteville Technical Community College
Fayetteville, NC
2020

High School Diploma -

Overhills High School
Spring Lake, NC
2008

Skills

  • Report writing
  • Team leadership
  • Skilled in software
  • Self-motivated
  • Inspection reviews
  • Clerical support
  • Conflict resolution
  • Materials preparation
  • Strong Communication skill
  • Extremely organized
  • Budgeting and finance
  • Data analysis

Timeline

Donor Center Technician

Talecris Plasma Resources
12.2017 - 10.2020

Quality Assurance And Crew Leader

Smithfield Farmland
07.2012 - 11.2017

Receptionist

True Guidance Center
03.2009 - 04.2014

Human Resources Development

Fayetteville Technical Community College

High School Diploma -

Overhills High School
Shantaira Foxx