Overview
Work History
Education
Skills
Timeline
Generic

Tristan Gainey

Reno,NV

Overview

8
8
years of professional experience

Work History

Barista

Starbucks
05.2023 - Current
  • Guided new staff in understanding coffee, tea, and merchandise details.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Managed equipment to ensure consistent quality in beverage preparation.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.

Package Handler

United Parcel Service, UPS
08.2022 - 04.2024
  • Assembled, sealed, and loaded packages into correct trucks.
  • Removed jams and unblocked conveyor system to maintain flow of goods.
  • Followed verbal and written instructions to properly move and ship products.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
  • Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Followed safety regulations to maintain safe work environment.

Style Team Lead

Target
10.2021 - 07.2022
  • Directed a team consisting of over ten members.
  • Cultivate dynamic and energetic work atmosphere prioritizing safety.
  • Applied visual merchandising techniques to uphold visual standards.
  • Facilitated vendor-driven updates to optimize inventory placement and floor layout.
  • Coordinate daily and weekly workload, encompassing sales floor resets and incoming inventory.
  • Conducted daily and weekly cycle counts to maintain inventory accuracy.
  • Ensure inventory accuracy through effective backstock management.

Front End Supervisor

Savers/Value Village
06.2020 - 09.2021
  • Delivered effective training programs to ensure smooth integration of new team members into the department.
  • Facilitated customer interactions and purchases.
  • Facilitated donor experience in the donation center.
  • Oversaw a staff of 15, implementing development, coaching, and corrective actions.
  • Managed store opening and closing procedures, ensuring accurate cash handling.
  • Utilized insights from sales reports to drive sales growth and elevate customer satisfaction.
  • Handled intricate customer service challenges effectively.

Assistant Store Leader

GameStop
08.2017 - 07.2020
  • Oversaw processing of delivered inventory.
  • Guided guests through their shopping experience on the floor.
  • Developed and enforced schedules.
  • Facilitated hiring, onboarding, and training processes for new staff.
  • Managed a staff of three or more associates, including coaching, development, and corrective action.
  • Opening and closing the store, including all cash handling responsibilities.
  • Utilized insights from sales data to enhance profitability and customer satisfaction.
  • Maintained safety protocols while delivering monetary deposits.
  • Assisted in inventory control, including weekly cycle counts, processing defective inventory, and investigating internal and external loss.

Education

High School Diploma -

Edward C Reed High School

Skills

  • Excellent reading and writing skills
  • Menu memorization
  • POS systems
  • Exceptional customer service
  • Time management
  • Solid problem solver
  • Cash handling
  • Product displays
  • Workflow management
  • Clear communication
  • Attention to detail
  • Professional demeanor
  • Team leadership
  • Active listener
  • Excellent math skills

Timeline

Barista

Starbucks
05.2023 - Current

Package Handler

United Parcel Service, UPS
08.2022 - 04.2024

Style Team Lead

Target
10.2021 - 07.2022

Front End Supervisor

Savers/Value Village
06.2020 - 09.2021

Assistant Store Leader

GameStop
08.2017 - 07.2020

High School Diploma -

Edward C Reed High School

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