Driven by a passion for excellence, I leveraged leadership and time management skills at GFiber to enhance team productivity and customer satisfaction. My tenure at The Wash Tub highlighted my ability to manage operations and staff effectively, showcasing reliability and professionalism. Achieved significant improvements in team performance and operational efficiency.
Work History
Sales and Service Specialist
4 Years 2 Months
GFiber | 06.2022 - Current
Monitored team productivity and performance, aligning efforts with sales and service goals.
Monitored sales activities and identified opportunities for improvement, displaying keen analytical skills.
Monitored team productivity and performance to support goals.
Managed daily attendance of team of 10 employees, ensuring accuracy and compliance with company policies.
Cleaned vehicle interiors using a vacuum to remove dirt and debris., cleaned windows, and wiped dashboard, console, and door panels.
Operated high-pressure hoses, brushes, waxes, polishes, and other specialized tools for cleaning cars.
Assisted in managing daily store operations, supporting staff and inventory management. the daily operations of the store, managing staff and inventory.
Games Attendant & Event Coordinator
11 Months
Main Event Entertainment | 02.2021 - 01.2022
Displayed professionalism while engaging with customers of all ages to enhance guest experience.
Guided guests on game rules and resolved issues to ensure smooth gameplay and customer satisfaction.
Operated arcade games according to manufacturer instructions to ensure proper functioning.
Documented attendance, sales, receipts, reservations, and repair activities to support operational efficiency.
Merchandising Service Associate
3 Months
Lowe's | 03.2020 - 06.2020
Supported inventory management by stocking shelves and organizing merchandise displays, enhancing product accessibility.
Handled customer complaints efficiently and effectively, providing resolution in a timely manner.
Coordinated with team members to maintain smooth daily operations, fostering a collaborative work environment.
Resolved customer complaints promptly, improving customer satisfaction and retention.
Education
High School - Public Services
Oliver Wendell Holmes | San Antonio | 06-2019
Skills
Quality Control
Time Management
Multitasking
Sales Forecasting
Sales techniques
Customer Relationship Management
Adaptability
Reliability
Professionalism
LANGUAGES
English - Native
Spanish - Conversational
Japanese - Conversational
Interests
Cosplaying
Fashion
Video Games
Skateboarding
CONSENT
I consent to the processing of my personal data for the purpose of recruitment for the position to which I am applying.