Tristan Haas
Zirconia,NC
Summary
Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.
Overview
4
4
years of professional experience
Work History
Cashier Team Lead
Taco Bell
Hendersonville, NC
05.2010 - 08.2011
- Collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Worked closely with front-end staff to assist customers.
- Processed sales transactions to prevent long customer wait times.
- Accepted cash and credit card payments, issued receipts and provided change.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Used suggestive selling techniques to promote add-on sales.
Hostess
Dennys Restaurant
Hendersonville, NC
06.2008 - 09.2008
- Greeted guests and gathered information to seat groups or place on waitlist.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
- Escorted guests to seating area, furnished menus and highlighted daily specials.
- Monitored dining area to assess server capacity and estimate wait times.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Accommodated guests with children and special needs to promote comfortable dining experience.
- Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
- Helped restaurant staff set up small and large events to coordinate smooth execution.
- Resolved customer service and food-related issues to maintain guest satisfaction.
- Built positive relationships with other front-of-house and kitchen staff.
Cashier
BI-LO
Brevard, NC
05.2007 - 08.2007
- Collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Helped customers find specific products, answered questions and offered product advice.
- Processed sales transactions to prevent long customer wait times.
- Accepted cash and credit card payments, issued receipts and provided change.
- Trained new team members in cash register operation, stock procedures and customer services.
- Helped with purchases and signed customers up for rewards program.
- Verified customer age requirement for alcohol or tobacco purchases.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Discounted purchases by scanning and redeeming coupons.
- Processed refunds for worn, damaged and broken merchandise.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Completed advanced cashiering functions such as processing returns, payment reversals and exchanges.
- Prepared daily cash register drawers by carefully counting out correct change levels and documenting totals.
Education
GED -
Blue Ridge Community College
Flat Rock, NC12.2011
Skills
- Team Player
- POS Systems - Cash Register Operations
- Work Task Prioritization
- Customer & Detail-Oriented
- Active Listening and Communication
- Self-Motivated
- Honest, Trustworthy, Dependable and Friendly with a Cooperative Attitude
- Front of House Management
- Front- and Back-of-House Coordination
- Workflow Coordination
- Food Safety Understanding
Timeline
Cashier Team Lead
Taco Bell
05.2010 - 08.2011
Hostess
Dennys Restaurant
06.2008 - 09.2008
Cashier
BI-LO
05.2007 - 08.2007
GED -
Blue Ridge Community College