Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.
Overview
4
4
years of professional experience
Work History
Servers Assistant
Capital Grille
07.2025 - Current
Assisted servers with timely delivery of food and beverages to enhance guest experience.
Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
Reset and cleaned tables quickly to prepare for new customers.
Collected trash, wiped up spills, and removed plates and cups to maintain fresh and clean customer areas.
Customer Service Associate
Publix
Fort Myers, FL
01.2022 - 06.2025
Customer service: Bagged groceries, along with assisting customers with inquiries, ensuring a positive shopping experience
Produce: Enhanced product quality by regularly inspecting, rotating, and culling fresh fruits and vegetables.
Deli: Greeted customers at counter to fulfill requests and answer questions.
Meat department: Packaged meat products securely using appropriate wrapping materials to ensure freshness during transport home from store by customers.