Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tristan Karwelis-marx

Howell

Summary

Experienced customer service professional with a strong background in service delivery and exceptional multitasking skills. Dedicated to fostering professional relationships that enhance profitability and drive business success. Passionate about delivering top-notch customer service to ensure client satisfaction and loyalty. Proven track record of exceeding expectations and achieving results in fast-paced environments.

Overview

13
13
years of professional experience

Work History

Carwash Attendant

Howell Soft Cloth Car Wash
07.2012 - 06.2019
  • Checked quality of work by thoroughly inspecting interior and exterior for additional cleaning requirements.
  • Used cleaning, protective and restorative agents to maintain and enhance appearance of vehicles.
  • Interacted face-to-face with customers to understand vehicle detailing needs and deliver quality satisfaction.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Developed strong time-management skills by managing multiple tasks simultaneously without sacrificing service quality.
  • Greeted customers and assessed needs to recommend suitable car wash services.

Tech Consultant

Target
09.2020 - 10.2024
  • Reviewed weekly sales ads and monitored price changes.
  • Performed cash, card and check transactions to complete customer purchases.
  • Set up new sales displays each week.
  • Restocked and organized merchandise in my department.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Described product highlights and benefits to help guide purchasing decisions.
  • Improved client satisfaction by implementing innovative technology solutions tailored to their specific needs.
  • Mentored junior team members to foster professional growth and promote knowledge sharing within the organization.

Cashier

Petsmart
08.2019 - 03.2020
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Welcomed customers and helped determine their needs.

Sales Associate

United Wireless
10.2024 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

Education

Associate Of General Studies -

Lansing Community College
05.2023

High School Diploma -

Howell High School
05.2016

Skills

  • Integrity and Dependability
  • Customer Needs Assessments
  • Adaptable and Flexible
  • Critical Thinking
  • Team Cooperation
  • Calm and Pleasant Demeanor
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength

Timeline

Sales Associate

United Wireless
10.2024 - Current

Tech Consultant

Target
09.2020 - 10.2024

Cashier

Petsmart
08.2019 - 03.2020

Carwash Attendant

Howell Soft Cloth Car Wash
07.2012 - 06.2019

High School Diploma -

Howell High School

Associate Of General Studies -

Lansing Community College

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