Summary
Overview
Work History
Education
Skills
Employment References
Awards
References
Affiliations
Timeline
Generic

Tristan Kerzee

Jacksonville,TX

Summary

Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.

Overview

8
8
years of professional experience

Work History

Manager of Operations

Lone Star Botanicals
Tyler, Texas
01.2018 - Current
  • Scheduling the production schedule and work schedule for employees.
  • Led team meetings and one-on-one coaching sessions to continuously improve performance.
  • Resolved conflicts between employees by providing guidance on company policies and procedures.
  • Paid bills, made payroll, and purchased raw materials.
  • Established processes to ensure efficient workflow throughout the organization.
  • Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
  • Ensured compliance with all applicable laws, regulations, industry standards.
  • Maintaining effective communication with other departments.
  • Maintaining relationships with clients and modifying our manufacturing plan per their needs.
  • Setting the tone for each workday and making sure the employees. have everything they need to be an effective function of the business.
  • Organized and attended Trade Shows and Expos in various states.
  • Managed inventory system.
  • Coached, mentored and trained team members in order to improve their job performance.

Traveling Distributor

Chandler Distribution
Tyler , TX
03.2020 - 06.2020
  • I traveled to restock all stores in my route on a strict schedule.
  • Kept accurate logs of all deliveries and trips.
  • Obtained receipts or signatures for delivered goods, collecting payment for services when required.
  • Maintained accurate records of customer orders, invoices, product availability, and delivery schedules.
  • Resolved customer inquiries regarding product features, pricing, availability, and order status updates.
  • Maintained record of cash payments and product turnover ratings.
  • Developed and managed relationships with existing customers to ensure customer satisfaction.

Professional Landscaper

Self Employed
Jacksonville , TX
01.2019 - 01.2020
  • Hired and supervised a landscape and fence building crew.
  • Located and bid on local jobs.
  • Determined the best course of action to complete the job with the customer.
  • Demonstrated excellent communication skills when interacting with customers in person or over the phone.
  • Developed relationships with suppliers in order to secure quality materials at competitive prices.
  • Tracked all expenses related to each project in order to stay within budget constraints.
  • Performed preventative maintenance to keep equipment in excellent working condition.
  • Negotiated prices and projected project completion dates.
  • Handled deposits and salaries.
  • Maintain an efficient team.
  • Adhered to safety protocols while operating machinery or performing manual labor tasks onsite.
  • Conducted seasonal clean-ups by removing debris from gardens or flowerbeds.

Office Assistant Manager and Checking Clerk

Brookshire Brothers
Jacksonville, Texas
01.2016 - 01.2018
  • Provided superb customer service while maintaining a faced paced checkout line.
  • Greeted visitors, determined their needs and directed them to the appropriate personnel.
  • Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
  • Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
  • Counted and handled money for deposits and managed the Checking Clerk's breaks and money tills.

Education

Bachelor of Science - Pre-Law Criminal Justice

University of Texas At Tyler
01.2020

Associates - Science

Jacksonville Junior College
01.2018

Business Management

East Texas Baptist University
Marshall, TX
06.2016

Skills

  • Exceptional problem-solving skills
  • Efficient at meeting deadlines and the ability to prepare for upcoming events and presentations
  • Experienced using platforms such as Excel, Word, Salesforce, Zoom, Slack, Wordpress, Sortly, and Google Docs
  • Experience in leading and managing a work crew and warehouse staff
  • Experience operating heavy machinery such as tractors and forklifts
  • Inventory Management
  • Cost Control
  • Program Administration
  • Department Oversight
  • Schedule Management
  • Operations Management
  • Policy Development and Enforcement
  • Decision-Making
  • Employee Scheduling
  • Teamwork and Collaboration
  • Employee Relations
  • Systems Implementation
  • Team Leadership
  • Purchasing and Planning
  • Goal Setting
  • Training Management
  • Delegation
  • Data collection, analysis, critical thinking, and writing experience
  • Quality Assurance

Employment References

  • Lone Star Botanicals, Tommy Kerzee, 903-721-4445, 2001 Broussard street, Tyler, Texas, 75701
  • Chandler Distribution, Mr. Chandler, 903-520-7816
  • Brookshire Brothers, Marc Carole, 903-586-9333, 210 East Cherokee Street, Jacksonville, Texas, 75766

Awards

During my employment at Brookshire Brothers I received my first raise within one month and my first promotion within six months of employment During my time at Jacksonville College I received an academic award for maintaining a 4.0 GPA I received an award in my English Literature class for most attentive student During my Self-Employment period I received numerous bonuses due to excelling in customer expectations During my time at the University of Texas at Tyler I received an award for maintaining a 4.0 grade average during my first year of attendance

References

  • Pastor Robert Simpson, 814 Alameda Dr., Jacksonville, Texas, 75766, 903-312-8056
  • Detective Roy Cavazoz, P.O Box 825 Rusk, TX, 75785, 903-810-0136
  • Dr. Trung Nguyen, 1443 Vanderbilt Drive Tyler, TX, 75703 903-705-5313

Affiliations

  • Blacksmithing.
  • Amateur student of philosophy and personal development.
  • Jujitsu.

Timeline

Traveling Distributor

Chandler Distribution
03.2020 - 06.2020

Professional Landscaper

Self Employed
01.2019 - 01.2020

Manager of Operations

Lone Star Botanicals
01.2018 - Current

Office Assistant Manager and Checking Clerk

Brookshire Brothers
01.2016 - 01.2018

Bachelor of Science - Pre-Law Criminal Justice

University of Texas At Tyler

Associates - Science

Jacksonville Junior College

Business Management

East Texas Baptist University

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Tristan Kerzee