Michelle D. Splitt
Hedgesville,W.V.
Summary
Highly motivated, punctual, reliable, responsible, and trainable professional with an extensive background in customer service. Previous work experiences include working in the home inspection, real estate, and dental field. Now eagerly seeking an opportunity to obtain a position as a banking professional.
Overview
28
28
years of professional experience
Work History
Costco Associate
Costco
Winchester, VA
10.2019 - Current
- Security and loss prevention experience
- Mentor, coach, and train other team members
- Respond to all customer inquiries thoroughly and professionally.
- Maintain and monitor pricing, safety hazards, and procedures while keeping management and Costco service desk personnel well informed of any changes, or emergencies.
- Experience in scheduling while supervisor was out on an unexpected leave of absence.
- Have received only good evaluations & have been recognized for exemplary service.
Childcare Worker
The Family Y Of Augusta
Augusta, Ga.
08.2010 - 01.2016
- Planned and guided age-appropriate tasks like reading, crafts, games, and activities.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
- Maintained group discipline through positive reinforcement, behavior modeling and collaboration with parents.
- Offered top-notch care to 10 + children at once, ranging in age from 0 to 12.
Real Estate Assistant
Century 21 Agent
Merced, CA
12.2005 - 12.2009
- Was in charge of learning and maintaining different billing procedures for several different banking systems.
- Scheduled all necessary inspections for real estate transactions.
- Handled bookkeeping, coordination of tax documents, and expenses for tax purposes.
- Performed move in/move out inspections to identify any damages with rental properties, as well as photo documentation of any issues.
Co Owner of Absolute Home Inspection
Self Employed
Merced, CA
07.2005 - 12.2009
- Maintained, organized, generated, and delivered home inspection reports to realtors and clients.
- Was responsible for staying up to code on all licensing and insuring of our business.
- Created fee schedules, handled all monies, ordering of supplies, and bookkeeping.
- Scheduled appointments and handled communications between realtors, clients, and home inspector.
Registered Dental Assistant
Dr. Michael R. Marshall DDS
Merced, CA
05.1998 - 12.2009
- Supported dentist during procedures to restore teeth, like dental fillings, permanent and temporary crowns, dental implants, and veneers.
- Educated patients on postoperative care, including how to protect dental work and boost healing.
- Scheduled appointments for new and existing patients, factoring in provider availability and scheduling loads.
Education
High School Diploma -
Merced High School
Merced, CA06.1991
Skills
- Customer service and assistance
- Excellent communicator
- Problem resolution
- Business operations
- Commitment to excellence
- Scheduling and bookkeeping
- Proficient at multitasking
- Organized and effective
Timeline
Costco Associate
Costco
10.2019 - Current
Childcare Worker
The Family Y Of Augusta
08.2010 - 01.2016
Real Estate Assistant
Century 21 Agent
12.2005 - 12.2009
Co Owner of Absolute Home Inspection
Self Employed
07.2005 - 12.2009
Registered Dental Assistant
Dr. Michael R. Marshall DDS
05.1998 - 12.2009
High School Diploma -
Merced High School