Tristan Lowery
Coralville,IA
Summary
Seasoned Security Officer with background in maintaining safety and conducting regular patrols in high-traffic environments. Possess strong conflict resolution skills, surveillance expertise, and ability to respond effectively during crisis situations. Contributed significantly to reducing security risks in previous positions through proactive measures and clear communication strategies. Known for implementing comprehensive training procedures to strengthen team efficiency.
Overview
3
3
years of professional experience
Work History
Security Officer
Securitas Security Services USA
Iowa City, Iowa
03.2024 - Current
- Utilized strong communication skills to interact with staff, guests, vendors and law enforcement.
- Enforced safety regulations, policies, and procedures to ensure a safe environment for guests and staff.
- Attention to detail and crisis stabilization
Bouncer
Alpha Phi Fraternity Iowa Wesleyan University
Mt Pleasant, IA
08.2021 - 02.2022
- Maintained security at house entrances and exits, ensuring that only authorized personnel entered the premises.
- Assisted in resolving disputes between guests.
- Ensured that no weapons were brought in by checking bags upon entry.
- Inspected IDs of all guests entering to verify legal age.
Security Slot Tech
Riverside Casino
Riverside , Iowa
09.2023 - 03.2024
- Created detailed reports on any security issues, malfunctions, foul play and machine entry throughout the day.
- Worked closely with surveillance team to determine any security risks, stolen items, or any odd behavior when cashing in winnings.
- Checked out keys for different departments while keeping a report log on check-in and check-out times.
- Removed and escorted money to the cage
- Handled angry customers during bill disputes and altercations with other guests ensuring safety for guests and staff.
Insurance Agent
Aflac
Burlington, IA
01.2022 - 04.2024
- Demonstrated excellent communication and crisis stabilization skills when discussing hard conversations with families who were claiming life and cancer insurance policies.
- Built and maintained relationships with clients and business partners for customer and company satisfaction.
- Calmed and supported families during times of grief and anger.
- Used software to analyze customer coverage needs, wrote quotes, and insurance policies.
- Presented presentations for groups of 75+ along with 1 on 1 conversations for personal needs.
Education
High School Diploma -
Mount Pleasant High School
Mount Pleasant, NC03-2019
Skills
- Stationary surveillance
- CCTV Monitoring
- Emergency Response
- Crime Prevention
- Emergency Management
- Conflict de-escalation
- Crisis intervention training
- Detail Oriented
- Report Writing
- Security Screenings
- Night and Safe Deposit Procedures
- Threat Assessment
- Fire safety training
- Active Shooter training
Timeline
Security Officer
Securitas Security Services USA
03.2024 - Current
Security Slot Tech
Riverside Casino
09.2023 - 03.2024
Insurance Agent
Aflac
01.2022 - 04.2024
Bouncer
Alpha Phi Fraternity Iowa Wesleyan University
08.2021 - 02.2022
High School Diploma -
Mount Pleasant High School
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