Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Tristan Martin

Hampton,IL

Summary

Dedicated and compassionate professional with a strong foundation in communication. A collaborative team player who knows the importance of record-keeping and level-headed decision-making in a crisis. A compassionate worker who is sensitive to others' circumstances and cultural backgrounds; all to providing holistic support and advocacy for individuals, both co-workers and clients.

Overview

8
8
years of professional experience

Work History

Quality Auditor

Berry Global
08.2021 - Current
  • Compared quantity, quality and labeling of customer orders to check accuracy and completeness.
  • Audited activities of workers on production lines and shipping and receiving.
  • Enhanced product quality by conducting thorough audits and identifying areas for improvement.
  • Proficient in providing comprehensive on-the-job training to temporary workers from diverse cultural backgrounds and varied situations, ensuring quick assimilation into team dynamics.
  • Demonstrated ability to conduct thorough inspections and assessments, identify deviations from quality standards, and implement corrective, through the various levels of production and Quality management, to provide actionionable steps to enhance overall product/service quality.
  • Skilled in conducting regular equipment calibration and troubleshooting to ensure optimal functionality and reliability.

Student Manager

University Of Iowa Housing And Dining
03.2018 - 05.2021
  • Skilled in implementing effective allergy containment measures to ensure the safety and comfort of patrons with dietary restrictions.
  • Experienced in onboarding sessions to orient and train new team members, including international students and first-time workers, to university policies and service industry standards.
  • Proven ability to assist cultural integration and provide individualized support to promote a positive rapport among staff and an excellent experience for clients.
  • Proficient in coordination staff scheduling, providing optimal coverage while managing attendance records and addressing related disciplinary matters with fairness and consistency.
  • Oversaw discipline procedures, ensuring fair treatment of all parties involved while upholding established policies.

Host/busser

Blue Iguana
08.2016 - 07.2017
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
  • Consistently upheld company standards and policies, contributing to a positive reputation for the establishment among guests and peers.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.

Education

Bachelor of Arts - Psychology

University of Iowa
Iowa City, IA
05.2021

Skills

  • Communication Skills
  • Active Listening
  • Mental Health Awareness
  • Documentation and Record-Keeping Proficiency
  • Teamwork and Collaboration
  • Level-Headed Problem solving

Languages

English

Timeline

Quality Auditor

Berry Global
08.2021 - Current

Student Manager

University Of Iowa Housing And Dining
03.2018 - 05.2021

Host/busser

Blue Iguana
08.2016 - 07.2017

Bachelor of Arts - Psychology

University of Iowa

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Tristan Martin