Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.
Overview
1
1
year of professional experience
Work History
Security Event Staff Member
Express Employment
2026.03 - Current
Monitored event access points to ensure attendee safety and compliance with security protocols.
Exemplified strong problem-solving skills when faced with unexpected challenges or emergencies during various events.
Assisted in the successful execution of numerous events, providing exceptional customer service to attendees.
Promoted positive relationships between venue staff, vendors, performers, and patrons by maintaining open lines of communication and addressing concerns promptly.
Responded promptly to guest inquiries, enhancing overall attendee experience.
Provided exceptional customer service to all guests and escalated concerns where needed.
Before and After School Counselor
Harrison Family YMCA
2025.10 - 2026.05
Supervised children during before- and after-school programs, ensuring safety and engagement.
Developed and implemented age-appropriate activities to promote social skills and teamwork.
Communicated effectively with parents regarding children's progress and program updates.
Assisted in organizing special events, enhancing community involvement and student participation.
Monitored daily attendance and maintained accurate records for program accountability.
Provided ongoing support to students experiencing personal challenges by offering a listening ear, empathy, and appropriate resources for further assistance when necessary.