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- LEARNING
Jason Tristan Ortiz
Von Ormy,TX
Summary
Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.
Overview
2
2
years of professional experience
Work History
Macys (Boss) Seasonal Sales Associate
Macys Department Store
10.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
COVID-19 Screener/Unarmed Security Officer
White Hawk Worldwide
06.2022 - 09.2023
- Maintained safe and sanitary environment by conducting regular disinfecting and cleaning measures.
- Followed CDC guidelines to establish accuracy and compliance with COVID-19 protocols.
- Ensured compliance with federal, state, and local regulations regarding COVID-19 screening procedures and reporting requirements.
- Provided assistance with distribution of face masks and other equipment to equip individuals with protective gear.
- Visual inspection, ancillary for the VA police.
Education
High School Diploma -
CAST Stem
San Antonio06-2022
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Excellent people skills
- Multi-tasking strength
- Goal oriented
- Outgoing personality
- Cleaning techniques
- Merchandise display
- Stocking and receiving
- Product sales
Interests
Timeline
Macys (Boss) Seasonal Sales Associate
Macys Department Store
10.2024 - Current
COVID-19 Screener/Unarmed Security Officer
White Hawk Worldwide
06.2022 - 09.2023
High School Diploma -
CAST Stem
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