Tristan Paschall
Wolfforth,Texas
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
7
7
years of professional experience
Work History
Customer Service Representative/Sales Associate
Ace Hardware
04.2023 - 09.2023
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Managed approximately 30 customer telephone calls promptly per day
- Exhibited high energy and professionalism when dealing with clients and staff.
Tutor
Lubbock Christian University
01.2022 - 12.2022
- Increased student comprehension by utilizing personalized teaching methods and adapting to individual learning styles.
- Promoted critical thinking skills through engaging activities and consistent reinforcement of complex concepts.
- Worked closely with students on specific class struggles, closely reviewing materials and assignments to offer targeted help.
- Enhanced students'' understanding of subject matter by incorporating real-world examples into lessons.
Sales Associate
Office Depot/OfficeMax
04.2022 - 10.2022
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Military Police
USMC
01.2017 - 03.2021
- Enhanced security by conducting thorough patrols and inspections of military facilities.
- Improved base safety by enforcing strict adherence to military regulations and protocols.
- Reduced criminal activities within community through proactive policing measures and effective crime prevention strategies.
- Assisted in maintaining order during emergency situations, ensuring rapid response and efficient evacuation procedures.
- Maintained 100% accountability of assigned equipment worth more than $1,000,000.00 01/01/2022-06/01/2022.
Education
Bachelor of Arts - Law Studies
Lubbock Christian University
Lubbock, TX05.2024
Skills
- Data Collection
- Appointment Scheduling
- Call Management
- Complaint resolution
- Service Upselling
- Conflict Mediation
- Product and service solutions
- Strategic sales knowledge
- Reading Comprehension
- Product Sales
- Computer Proficiency
- Money handling abilities
Timeline
Customer Service Representative/Sales Associate
Ace Hardware
04.2023 - 09.2023
Sales Associate
Office Depot/OfficeMax
04.2022 - 10.2022
Tutor
Lubbock Christian University
01.2022 - 12.2022
Military Police
USMC
01.2017 - 03.2021
Bachelor of Arts - Law Studies
Lubbock Christian University
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