Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Gallon Leader
Languages
Timeline
StoreManager

Tristan Sigert

Poplar Bluff

Summary

I have spent most of my career and adult life working for the Sherwin Williams Paint company. I started as an 18 year old, new adult, taking a part time driver/store associate role. Through my near decade with this company, I have worked in five stores across two states working my way up from a part time employee, to full time, to a key holder, then to an assistant manager and eventually a store manager of both a commercial store and then a residential focused store. I have learned a lot with this company and more than just paint related things. I learned the infrastructure of running a business, employees and the impact I play in the success of the business itself.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Store Manager

Sherwin-Williams
04.2016 - Current
  • Motivated staff to achieve store goals for enhanced sales productivity.
  • Analyzed sales trends to adjust inventory orders for improved turnover.
  • Analyzed sales data for strategic planning and resource allocation.
  • Resolved customer complaints for improved store reputation and loyalty.
  • Established a welcoming atmosphere to encourage repeat business.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Assisted with hiring, training and mentoring new staff members.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.

Shift Leader

Marco's Pizza
01.2015 - 04.2016
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.

Cashier

Reasors
06.2014 - 12.2015
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.

Education

High School Diploma -

Owasso High School
Owasso, OK
05-2015

Skills

  • Customer service
  • Problem-solving
  • Customer relations
  • Multitasking and organization
  • Store operations
  • Customer service management
  • Training and mentoring
  • Store opening and closing
  • Team leadership
  • Friendly and positive
  • Inventory management
  • Culture development

Accomplishments

  • Sold the most amount of gallons in our district and won the Gallons Leader award
  • Managed to increase overall morale and business relationship with our biggest customer while managing the commercial store I ran
  • I made a lot of great relationships with my customers

Certification

  • Forklift Certification
  • Intermediate Protective & Marine Coatings Training
  • Color Specialist

Gallon Leader

The gallon leader award is given to the manager of the store that sold the most gallons in a calendar year. With gallons sold comes sales and with sales comes profit.

Languages

English
Full Professional

Timeline

Store Manager

Sherwin-Williams
04.2016 - Current

Shift Leader

Marco's Pizza
01.2015 - 04.2016

Cashier

Reasors
06.2014 - 12.2015

High School Diploma -

Owasso High School

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Tristan Sigert