Tristan Spilman
Murrieta,USA
Summary
Professional sales specialist with strong background in customer service and client relations. Adept at identifying customer needs, closing sales, and ensuring client satisfaction. Known for effective team collaboration and flexibility in dynamic environments. Skilled in communication, negotiation, and problem-solving with focus on driving results.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Car Rental Sales Agent
Greenleaf Rent A Car
12.2023 - 04.2025
- Provided exceptional customer service to car rental customers, ensuring a positive experience from start to finish
- Efficiently processed car rental returns, inspecting vehicles for damage and documenting any necessary repairs
- Resolved customer inquiries and concerns regarding their rental return in a timely and professional manner
- Collaborated with other team members to ensure smooth operations and efficient workflow during peak periods
- Maintained cleanliness and organization of the car rental lot, ensuring an inviting environment for customers
- Performed routine maintenance checks on returned vehicles, such as refueling gas tanks and checking fluid levels
Assistant Manager/Sales Associate
The UPS Store
06.2020 - 09.2022
- Open and Close Store
- Customer Service, Phone, Computer, and POS
- Shipping and Receiving Packages and Mail
- Training new employees various company process and procedures
- Oversaw daily store operations, ensuring exceptional customer service and efficient workflow.
- Provided Notary Services
Bar Back and Food Runner
Miramonte Winery
09.2014 - 12.2019
- Monitored food and beverage supplies, assisting with restocking when needed.
- Assisted wait staff with timely food delivery and guest requests.
- Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
- Maintained cleanliness and organization in dining area, contributing to inviting environment.
- Maintained positive and professional demeanor under pressure, contributing to pleasant dining environment.
- Processed payments for orders and provided customers with change.
Party Host
Pony Party USA
09.2014 - 12.2019
- Sets up and teardown of the events including but not limited to loading and unloading animals and equipment.
- Educated guest of rules and policies of animal behaviors to deliver a safe and enjoyable experience.
- Supervised children's activities, maintaining happiness, safety and well-being.
- Fostered fun and welcoming environment, encouraging guest interaction and participation.
- Addressed and resolved any guest concerns promptly, maintaining positive atmosphere at all times.
Education
High School Diploma -
David L. Long
Murrieta, CA06.2018
Skills
- Excellent Customer Skills and Conflict Resolution
- Leadership/Management Skills
- POS
- Goal-oriented Mindset
- Computer Literacy and Data Early Knowledgeable
- Attention to Detail
- Multitasking Abilities
- Adaptability and Flexibility
- Team Player Mentality
- Up-selling Tactics
Certification
Notary License
Timeline
Car Rental Sales Agent
Greenleaf Rent A Car
12.2023 - 04.2025
Assistant Manager/Sales Associate
The UPS Store
06.2020 - 09.2022
Bar Back and Food Runner
Miramonte Winery
09.2014 - 12.2019
Party Host
Pony Party USA
09.2014 - 12.2019
High School Diploma -
David L. Long