Tristan Tongol
Houston
Summary
Aspiring nursing student with a strong desire to expand in healthcare knowledge and contribute to the healthcare workforce. Highly empathetic and compassionate by nature with a strong work ethic and sense of responsibility. Eager to learn and grow within a patient-focused environment.
Overview
6
6
years of professional experience
Work History
Assistant Caregiver
Tuscany Living Villas
02.2022 - 10.2022
- Assisted staff in coordinating flow process, including patient admissions, discharges, and transfers
- Proactively identified and addressed care deficiencies, monitoring for areas of improvement and implementing corrections to improve quality of care
- Contributed to staff efficiency, optimal patient flow, and treatment accuracy, maintaining accurate and detailed reports and records
- Ensured timely, accurate, and complete patient documentation
- Assisted in implementing clients' care plan, including ambulation and exercise programs
Loaner Car Service Representative
Mercedes-Benz of Houston Greenway
12.2019 - 01.2022
- Documented inventory and damage reports of over 200 loaner vehicles with high attention to detail
- Ensured accountability with customers prior to issuing vehicles for adherence to vehicular compliance records
- Addressed and resolved a high volume of customer concerns using strong communication and conflict management
- Prioritized and responded promptly to customer requests and concerns, ensuring timely resolution and a high level of customer satisfaction
- Operated vehicles and equipment safely in adherence to all traffic regulations
Package Handler/ Day Sorter
UPS
04.2018 - 10.2018
- Routed materials using shipping labels and lading bills
- Kept supplies organized and ready for any shipping/receiving need
- Packaged and shipped 7500-9000 shipments each day
- Maintained records by documenting data such as weights and destinations
- Identified and addressed non-conformance issues with materials
- Maintained full compliance with legal, health, and safety regulations
Cashier/Cook
Raising Canes
01.2017 - 06.2017
- Maintained, organized, and cleaned checkout areas with constant attention to displays
- Balanced cash drawer at the beginning and end of each shift
- Resolved customer issues in collaboration with customer service managers
- Assisted staff with meeting preparing food items prior to opening
- Kept kitchen stocked and stations ready, using pre-opening hours to fully prepare for each day's work
- Maintained a fast-paced kitchen environment, adhering to instructions and completing prep work
- Ensured food safety by removing contaminants from raw food products and utensils with following cleaning procedures
Education
Bachelor's of Science - Nursing
Chamberlain University
Houston, TX11-2026
Skills
- Active Listening
- Interpersonal Communication
- Conflict Resolution
- Customer Service
- Teamwork
- Problem-Solving
- Attention to Detail
- Time Management
- Organization
- Prioritization
- Adaptability
- Professionalism
Work Permit Citizenship
Authorized to work in the US for any employer
Timeline
Assistant Caregiver
Tuscany Living Villas
02.2022 - 10.2022
Loaner Car Service Representative
Mercedes-Benz of Houston Greenway
12.2019 - 01.2022
Package Handler/ Day Sorter
UPS
04.2018 - 10.2018
Cashier/Cook
Raising Canes
01.2017 - 06.2017
Bachelor's of Science - Nursing
Chamberlain University
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