Tristan Vann
Lawrenceburg,KY
Summary
At Craft House Pizza, I excelled in enhancing customer satisfaction and team efficiency, showcasing my exceptional communication and POS software skills. Trained new staff, ensuring service excellence. My proactive approach in managing reservations and supporting server teams underlines my commitment to superior service and teamwork.
Overview
2
2
years of professional experience
Work History
Host
Craft House Pizza
05.2022 - 08.2024
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Education
Bachelor of Science - Computer And Information Sciences
Eastern Kentucky University
Richmond, KY05.2028
High School Diploma -
Anderson County High School
Lawrenceburg, KY05.2024
Skills
- Team Collaboration
- Server Support
- Reservations Management
- Telephone reception
- Customer Service
- POS Software
- Exceptional communication
Timeline
Host
Craft House Pizza
05.2022 - 08.2024
Bachelor of Science - Computer And Information Sciences
Eastern Kentucky University
High School Diploma -
Anderson County High School
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