Tristan Wallevand
Linkedin.com/in/tristan-w
Summary
Resourceful Account Manager with excellent client oversight, issue resolution, and relationship-building expertise. Maximized repeat business opportunities and utilized proven prospecting techniques to expand client base. High-level sales cycle knowledge and strong collaborative skills leading to optimum outcomes.
Overview
5
5
years of professional experience
Work History
Account Manager
Appcast
01.2024 - Current
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Collaborated with sales team to identify potential upsell opportunities and expand client base.
- Provided comprehensive reporting on account performance, enabling clients to make data-driven decisions about future investments.
RPO Recruiter/Human Resources Specialist
St. Jude Children's Research Hospital(via Appcast)
07.2022 - 01.2024
- Takes recruiting lead of up to 45 open requisitions, developing every step of the process alongside hiring managers from sourcing and interviews to salary negotiations and employee onboarding.
- Highly specialized in multiple HRIS software and recruitment systems such as ICIMS, Workday, ADP, LinkedIn Recruiting, and Indeed.
- Successfully transitioned HCM systems from ICIMS to Workday; migrating all candidate data, open positions, management, and compensation matrix seamlessly while completing daily tasks
- Provides guidance to managers and employees on talent management, payroll, FMLA, and benefits.
- Facilitates criminal background check process for new hires.
- Handles new-hire orientation and basic recruiting tasks for best-in-class talent identification.
- Develops travel and stay itineraries for incoming candidates, coordinating with multiple departments to ensure engagement.
- Handles benefits review with all oncoming employees.
- Provides direct full cycle support to a number of prominent St. Jude Research Labs such as the Tsai Lab, the Weiss Lab, the Loeffler Lab and the McKinney-Freeman Lab.
- Provides direct HR support to a number of departments within St. Jude such as the Department of Hematology, Strategic Communication, Education and Outreach, Children's GMP and HPV Cancer Prevention.
RPO Recruiter
Bayard Advertising
02.2022 - 01.2024
- Evaluated strengths and weaknesses of candidates through effective screening processes.
- Generated specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials, and conducting initial interviews and pre-screening assessments.
- Operated and maintained applicant tracking and candidate management systems.
- Developed recruiting strategies to identify qualified candidates and build network.
- Tracked candidates and pushed for feedback on disqualifications, time-to-fill statistics and other variables.
Technical Recruiter
Motion Recruitment
10.2021 - 02.2022
- Operated as trusted advisor to build strong and credible relationships with senior leaders, hiring managers and critical stakeholders.
- Wrote and posted technical job descriptions
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- Worked with a wide range of technical stacks and software engineers from the junior to the senior level.
Substitute Teacher
Mater Dei Catholic High School
09.2019 - 09.2021
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
Education
Bachelor of Arts - Criminal Justice
California State University - Fullerton
Fullerton, CA05.2019
Bachelor of Arts - Criminal Justice
Colorado Mesa University
Grand Junction, COHigh School Diploma -
Mater Dei High School
Santa Ana, CA05.2015
Skills
- Compensation and Benefits
- Talent Acquisition
- HRIS Specialist
- Recruitment Strategies
- Client Relationship Management
- Customer Satisfaction
- Strategic Planning
- Account oversight
- Goals and performance
Timeline
Account Manager
Appcast
01.2024 - Current
RPO Recruiter/Human Resources Specialist
St. Jude Children's Research Hospital(via Appcast)
07.2022 - 01.2024
RPO Recruiter
Bayard Advertising
02.2022 - 01.2024
Technical Recruiter
Motion Recruitment
10.2021 - 02.2022
Substitute Teacher
Mater Dei Catholic High School
09.2019 - 09.2021
Bachelor of Arts - Criminal Justice
California State University - Fullerton
Bachelor of Arts - Criminal Justice
Colorado Mesa University
High School Diploma -
Mater Dei High School
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