Tristan Wallevand
Linkedin.com/in/tristan-w
Summary
Resourceful Account Manager with excellent client oversight, issue resolution, and relationship-building expertise. Maximized repeat business opportunities and utilized proven prospecting techniques to expand client base. High-level sales cycle knowledge and strong collaborative skills leading to optimum outcomes.
Overview
5
5
years of professional experience
Work History
Account Manager
Appcast
Remote
01.2024 - Current
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Collaborated with sales team to identify potential upsell opportunities and expand client base.
- Provided comprehensive reporting on account performance, enabling clients to make data-driven decisions about future investments.
RPO Recruiter/Human Resources Specialist
St. Jude Children's Research Hospital(via Appcast)
Remote
07.2022 - 01.2024
- Takes recruiting lead of up to 45 open requisitions, developing every step of the process alongside hiring managers from sourcing and interviews to salary negotiations and employee onboarding.
- Highly specialized in multiple HRIS software and recruitment systems such as ICIMS, Workday, ADP, LinkedIn Recruiting, and Indeed.
- Successfully transitioned HCM systems from ICIMS to Workday; migrating all candidate data, open positions, management, and compensation matrix seamlessly while completing daily tasks
- Provides guidance to managers and employees on talent management, payroll, FMLA, and benefits.
- Facilitates criminal background check process for new hires.
- Handles new-hire orientation and basic recruiting tasks for best-in-class talent identification.
- Develops travel and stay itineraries for incoming candidates, coordinating with multiple departments to ensure engagement.
- Handles benefits review with all oncoming employees.
- Provides direct full cycle support to a number of prominent St. Jude Research Labs such as the Tsai Lab, the Weiss Lab, the Loeffler Lab and the McKinney-Freeman Lab.
- Provides direct HR support to a number of departments within St. Jude such as the Department of Hematology, Strategic Communication, Education and Outreach, Children's GMP and HPV Cancer Prevention.
RPO Recruiter
Bayard Advertising
New York, NY
02.2022 - 01.2024
- Evaluated strengths and weaknesses of candidates through effective screening processes.
- Generated specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials, and conducting initial interviews and pre-screening assessments.
- Operated and maintained applicant tracking and candidate management systems.
- Developed recruiting strategies to identify qualified candidates and build network.
- Tracked candidates and pushed for feedback on disqualifications, time-to-fill statistics and other variables.
Technical Recruiter
Motion Recruitment
New York, NY
10.2021 - 02.2022
- Operated as trusted advisor to build strong and credible relationships with senior leaders, hiring managers and critical stakeholders.
- Wrote and posted technical job descriptions
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- Worked with a wide range of technical stacks and software engineers from the junior to the senior level.
Substitute Teacher
Mater Dei Catholic High School
Santa Ana, CA
09.2019 - 09.2021
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
Education
Bachelor of Arts - Criminal Justice
California State University - Fullerton
Fullerton, CA05.2019
Bachelor of Arts - Criminal Justice
Colorado Mesa University
Grand Junction, COHigh School Diploma -
Mater Dei High School
Santa Ana, CA05.2015
Skills
- Compensation and Benefits
- Talent Acquisition
- HRIS Specialist
- Recruitment Strategies
- Client Relationship Management
- Customer Satisfaction
- Strategic Planning
- Account oversight
- Goals and performance
Timeline
Account Manager
Appcast
01.2024 - Current
RPO Recruiter/Human Resources Specialist
St. Jude Children's Research Hospital(via Appcast)
07.2022 - 01.2024
RPO Recruiter
Bayard Advertising
02.2022 - 01.2024
Technical Recruiter
Motion Recruitment
10.2021 - 02.2022
Substitute Teacher
Mater Dei Catholic High School
09.2019 - 09.2021
Bachelor of Arts - Criminal Justice
California State University - Fullerton
Bachelor of Arts - Criminal Justice
Colorado Mesa University
High School Diploma -
Mater Dei High School