Owner/operator Construction Company
Keith Scott Construction
Rockford, IL
04.2024 - 09.2024
- Managed daily operations of the business, including staff, sales, inventory, and accounting.
- Maintained relationships with vendors and suppliers in order to secure favorable terms on materials and services.
- Resolved customer complaints promptly and professionally in order to maintain a positive reputation for the business.
- Negotiated contracts with clients for products or services rendered by the company.
- Monitored financial performance of the business on a weekly basis to ensure fiscal responsibility.
- Ensured compliance with all local laws, regulations, policies, and procedures related to the operation of the business.
- Established pricing models that balanced competitiveness with profitability goals.
- Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.
- Performed all physical aspects of every job including running heavy equipment, cutting down trees, setting up and finishing concrete