Tristen Crouch
Sheridan,AR
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Arkansas Health Center - DHS
Benton, AR
08.2023 - Current
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
Nutrition Care Specialist
US Army
North Little Rock, AR
01.2018 - 01.2024
- Conducted research projects related to nutrition science, contributing valuable insights to the field of dietetics.
- Developed educational materials on various nutritional topics for use by patients and healthcare providers alike.
- Monitored patient progress, adjusting nutrition care plans as necessary to ensure optimal results.
- Educated patients on the importance of proper nutrition for disease management and overall health.
Insurance Sales Agent
Shelter Insurance - Jay Snider Agency
Maumelle, AR
02.2023 - 08.2023
- Educated clients on insurance products, enabling them to make informed decisions regarding their coverage needs.
- Developed strong relationships with clients through consistent communication and exceptional customer service.
- Contributed to agency success by consistently meeting or exceeding monthly sales targets.
- Generated quotes and proposals for clients to match individual needs.
Insurance Customer Service Representative
State Farm - Mark Mansfield Agency
Heber Springs, AR
05.2022 - 09.2022
- Managed high call volume while maintaining professionalism, empathy, and attention to detail in each interaction.
- Processed policy updates and changes accurately, ensuring client needs were met in a timely manner.
- Assisted clients in filing claims, coordinating with adjusters to expedite the process and secure fair settlements.
- Maintained thorough knowledge of industry trends and product offerings to provide accurate information to clients at all times.
Life Insurance Agent
American Income Life
Remote
10.2021 - 05.2022
- Crafted clear, informative reports to explain life insurance policy features and benefits.
- Developed comprehensive financial plans for clients, ensuring proper coverage and security for their families.
- Participated in professional development opportunities such as training sessions and conferences to stay informed on best practices within the life insurance industry.
- Leveraged industry knowledge to educate potential clients on the importance of life insurance, resulting in increased policy awareness and sales conversions.
Ophthalmic Technician
Little Rock Eye Clinic
Little Rock, AR
11.2020 - 08.2021
- Applied eye medications and drops to dilate pupils in preparation for examinations.
- Performed thorough medical history assessments as part of the pre-examination process for new patients.
- Administered visual acuity tests to measure patient ability to see clearly at different distances and identify visual impairments.
- Assisted ophthalmologists in performing complex ocular procedures, ensuring high-quality patient outcomes.
Correctional Officer
Arkansas Department Of Corrections
Pine Bluff, AR
12.2019 - 08.2020
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
Bookkeeper/Secretary
Lisko Custom Exteriors
Mabelvale, AR
05.2015 - 03.2018
- Assisted with budget preparation and monitoring, contributing to better expense control.
- Generated detailed financial reports for management review, facilitating informed decisionmaking.
- Reduced errors in financial reporting by conducting thorough reviews and ensuring accurate data entry.
- Enhanced cash flow management through timely invoicing and collection of outstanding receivables.
Education
Undergraduate in Pre-Nursing - Nursing
SOUTHERN ARKANSAS UNIVERSITY
Magnolia, AR12.2017
HIGH SCHOOL DIPLOMA in Honors -
BAUXITE HIGH SCHOOL
Bauxite, AR05.2016
Skills
- Military Background
- Diabetes management
- Health Promotion
- Medical History Documentation
- Patient Care
- Customer Service
- Insurance sales
- Product Knowledge
- Account Management
Certification
- First Aid Certification
- CPR Certification
Assessments
Supervisory skills: Motivating & assessing employees, Proficient, 07/01/20
Military Service
US Army Reserves, E4, 01/01/18, Present, 68M Nutrition Care Specalist
Timeline
Certified Nursing Assistant
Arkansas Health Center - DHS
08.2023 - Current
Insurance Sales Agent
Shelter Insurance - Jay Snider Agency
02.2023 - 08.2023
Insurance Customer Service Representative
State Farm - Mark Mansfield Agency
05.2022 - 09.2022
Life Insurance Agent
American Income Life
10.2021 - 05.2022
Ophthalmic Technician
Little Rock Eye Clinic
11.2020 - 08.2021
Correctional Officer
Arkansas Department Of Corrections
12.2019 - 08.2020
Nutrition Care Specialist
US Army
01.2018 - 01.2024
Bookkeeper/Secretary
Lisko Custom Exteriors
05.2015 - 03.2018
Undergraduate in Pre-Nursing - Nursing
SOUTHERN ARKANSAS UNIVERSITY
HIGH SCHOOL DIPLOMA in Honors -
BAUXITE HIGH SCHOOL