Compassionate Certified Nursing Assistant diligent about serving patient's medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Prattville Health and Rehabilitation
Prattville
03.2026 - Current
Assisted with daily living activities for residents in long-term care facility.
Monitored vital signs and reported changes to nursing staff promptly.
Maintained cleanliness and organization of resident rooms and common areas.
Collaborated with healthcare team to develop individualized care plans.
Documented patient information accurately in electronic health records system.
Responded quickly to resident needs, ensuring comfort and safety at all times.
Answered call lights promptly and responded to patient needs accordingly.
Assisted patients with activities of daily living such as bathing, grooming, and dressing.
Monitored vital signs including blood pressure, pulse rate, respiration rate.
Observed and reported unusual symptoms and changes to charge nurse.
Served meals to patients in their rooms and assisted with feeding when needed.
Assisted patients with shaving, bathing, and oral hygiene to promote healthy habits and overall wellness.
Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
Assisted with ambulation of patients utilizing appropriate equipment safely.
Helped residents walk with or without self-help devices.
Responded quickly to emergency situations involving sudden illness or injury.
Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.
Manager
Dollar General Market
Wetumpka
08.2022 - 02.2026
Managed daily operations to ensure efficient store workflow.
Trained and supervised team members in customer service best practices.
Implemented inventory management processes for stock replenishment.
Developed staff schedules to optimize coverage during peak hours.
Resolved customer complaints and maintained positive shopping experiences.
Conducted regular inspections to uphold store cleanliness and organization.
Collaborated with suppliers to ensure timely product delivery and availability.
Analyzed sales data to identify trends and improve product placement strategies.
Monitored staff performance and addressed issues.
Enforced customer service standards and resolved customer problems to uphold quality service.
Coached, mentored and trained team members in order to improve their job performance.
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Trained employees on additional job positions to maintain coverage of roles.
Provided leadership during times of organizational change or crisis situations.
Assigned tasks to associates to fit skill levels and maximize team performance.
Maintained up-to-date records of employee attendance, payroll information, vacation requests.
Ensured compliance with all applicable laws, regulations, industry standards.
Recruited and hired qualified candidates to fill open positions.
Resolved conflicts between employees by providing guidance on company policies and procedures.
Established processes to ensure efficient workflow throughout the organization.
Created monthly reports for senior management summarizing operational performance metrics.
Conducted performance evaluations, providing feedback and coaching for team development.
Oversaw daily operations, maintaining efficiency and quality standards.
Ensured compliance with industry regulations and company policies.
Conducted performance reviews for team members.
Delegated work to staff, setting priorities and goals.
Asset Protection Associate
Walmart
Wetumpka
12.2021 - 07.2022
Monitored store security systems to prevent theft and ensure safety.
Collaborated with management on loss prevention strategies and training programs.
Assisted in investigating incidents of theft or fraud within the store.
Maintained accurate records of security incidents for reporting purposes.
Engaged with customers to promote a safe shopping environment and deter theft.
Analyzed surveillance footage to support investigations and improve security measures.
Maintained safety and security of premises, visitors and employees.
Identified potential shoplifters and alerted management.
Monitored CCTV surveillance to detect suspicious activity.
Maintained a safe shopping environment by monitoring customer behavior and responding quickly to potential issues.
Investigated incidents, collected evidence, wrote detailed reports, and made recommendations for corrective action when necessary.
Responded promptly to all alarms activated within the store.
Identified shoplifters and apprehended perpetrators according to company policies.
Produced well-written reports detailing shoplifting and attempted theft.
Assisted customers with product information and inquiries.
Reported any suspicious activities immediately upon discovery.
Analyzed data from various sources such as CCTV footage and POS systems, in order to identify patterns of criminal activity.
Maintained store compliance with physical security schematics to protect assets.
Ensured compliance with all applicable laws, regulations, policies, and procedures related to asset protection.
Conducted investigations related to inventory discrepancies and shrinkage control.
Participated in weekly meetings with management teams to discuss loss prevention topics.
Established relationships with local law enforcement agencies as needed.
Completed patrols of store aisles to provide visible deterrent and check for criminal activity.
Prepared accurate documentation relating to incident reports or investigations conducted by Asset Protection Associates.
Collaborated with law enforcement agencies in cases of criminal activity within the establishment.
Conducted physical security checks of premises to ensure compliance with safety standards.
Provided exceptional customer service while maintaining a focus on loss prevention.
Coordinated with store management to address and resolve security issues.
Monitored surveillance equipment to identify and address potential theft or security breaches.
Provided friendly and professional assistance to employees, visitors and customers.
Maintained high levels of alertness throughout shifts.
Deterred criminal activity, vandalism, and general misconduct by providing expert and highly visible security presence at facilities.
Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
Prepared detailed incident reports following any theft or attempted theft.