Tristen Mosteller
Litchfield Park,AZ
Summary
Adept HVAC-R Service Technician with a proven track record at Chas Roberts Air Conditioning, showcasing expertise in HVAC system troubleshooting and a strong ability to resolve customer complaints efficiently. Demonstrates exceptional schematic reading and customer relations skills, significantly enhancing system performance and client satisfaction.
Overview
6
6
years of professional experience
1
1
Certification
Work History
HVAC-R Service Technician
Chas Roberts Air Conditioning
Phoenix, AZ
03.2024 - 10.2024
- Successfully repaired and maintained HVAC systems in residential buildings.
- Provided recommendations on energy efficient products that could help save money on utility bills.
- Responded to customer inquiries and complaints, providing timely and effective solutions to HVAC issues.
- Performed routine maintenance tasks such as filter replacement and system inspections.
- Determined the root cause of HVAC system malfunctions and effectively resolved them.
- Collaborated with team members to troubleshoot complex heating and cooling issues.
Balance Transfer Agent
Discover Financial
Phoenix , AZ
02.2022 - 07.2023
- Helped card members with Balance Transfers to alleviate financial stress
- Processed credit line increases, payments and due date changes
- Developed excellent rapport with custom builders to expand opportunities for growth.
- Maintained records to ensure accuracy of transfer documents, such as stock certificates and powers-of-attorney.
Delivery Driver
Dominos's Pizza
Phoenix, AZ
04.2021 - 02.2022
- Utilized street maps to plan and determine most efficient routes.
- Inspected vehicle and maintained gas, oil and water levels.
- Kept accurate logs of all deliveries and trips.
- Verified accuracy of items loaded onto truck against shipping documents.
Shift Supervisor
Papa Murphys
Phoenix, AZ
08.2018 - 02.2019
- Planned and managed resources to consistently meet production, quality, and cost goals.
- Taught staff upselling techniques to meet revenue targets.
- Ensured all safety and sanitation regulations were met throughout the shift.
- Operated cash registers and balanced cash drawers to ensure accuracy in transactions.
Education
Some College (No Degree) - Information Technology
Maricopa Community Colleges, Estrella Mountain Community College
Avondale, AZSkills
- Leak testing
- Brazing techniques
- Schematic reading
- Equipment installation
- HVAC system troubleshooting
- System maintenance
- Electrical diagnostics
- Load calculations
- Continuity testing
- Ventilation systems
- Complaint resolution
- Stress management
- Product education
- Professional telephone demeanor
- Proofreading
- Money handling
- Adaptive team player
- Customer relations
- Call center procedures
- Order processing
- Critical thinking
Accomplishments
- Multiple Brazilian Jiu-Jitsu tournament wins
- Graduated RSI(The Refrigeration School) with Presidential Honors
Certification
- EPA 608 Universal Certification
- EPA 609 Certification
- Lock-out Tag-out certified
Languages
English
Professional
Timeline
HVAC-R Service Technician
Chas Roberts Air Conditioning
03.2024 - 10.2024
Balance Transfer Agent
Discover Financial
02.2022 - 07.2023
Delivery Driver
Dominos's Pizza
04.2021 - 02.2022
Shift Supervisor
Papa Murphys
08.2018 - 02.2019
- EPA 608 Universal Certification
- EPA 609 Certification
- Lock-out Tag-out certified
Some College (No Degree) - Information Technology
Maricopa Community Colleges, Estrella Mountain Community College
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