Tristen Rhoads
Columbus,MI
Summary
Automotive technician specializing in engine diagnostics, electrical troubleshooting, and preventive maintenance. Resolves complex vehicle issues to support team objectives and maintain high repair quality. Delivers customer-focused service that improves satisfaction.
Overview
9
9
years of professional experience
Work History
Automotive Technician
The Shop Clinton Twp
Clinton Township, Michigan
03.2020 - 01.2026
- Leveraged advanced technical skills to troubleshoot complex problems and implement effective solutions.
- Planned and organized tasks to meet service goals efficiently.
- Proposed practical ideas and solutions that enhanced team performance and outcomes.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Achieved high customer satisfaction by delivering creative solutions to resolve issues.
- Delivered friendly, knowledgeable support to address customer concerns and improve satisfaction.
- Identified the needs of customers promptly and efficiently.
Installation and Service Technician
All Pro
Lenox Twp , MI
04.2017 - 02.2020
- Installed residential and commercial equipment for All Pro customers.
- Diagnosed wiring, mechanical, and control issues during field visits.
- Ensured that all safety procedures were followed during installations and repairs.
- Repaired equipment with new parts and replaced inoperable items.
- Replaced defective parts in accordance with warranty requirements.
- Performed job tasks while complying with the company's safety procedures and guidelines.
- Assisted in the development of installation procedures to improve efficiency and customer satisfaction.
- Stayed up-to-date with industry trends and best practices for installation and service processes.
- Led junior technicians, offering guidance and oversight to ensure quality and adherence to best practices.
Skills
- Engine diagnostics
- Scan tool diagnostics
- Electrical troubleshooting
- Brake systems
- Hydraulic systems
- Exhaust systems
- Vehicle inspection
- Preventive maintenance
- Oil change services
- Installing equipment
- Welding techniques
- Mechanical aptitude
- Parts ordering
- Problem solving
- Team collaboration
Timeline
Automotive Technician
The Shop Clinton Twp
03.2020 - 01.2026
Installation and Service Technician
All Pro
04.2017 - 02.2020