Tristen Von Eitzen
Elyria,OH
Summary
Dynamic Branch Manager with a proven track record at Empowered Community Services, excelling in branch operations management and customer service. Skilled in problem-solving and time management, I successfully enhanced workflow efficiency and trained teams, driving significant improvements in service delivery and customer satisfaction.
Overview
6
6
years of professional experience
Work History
Branch Manager
Empowered Community Services
Cleveland, OH
06.2025 - Current
Assistant Branch Manager
Empowered Community Services
Cleveland, OH
08.2024 - 06.2025
- Assisted in daily branch operations, ensuring efficient service delivery and customer satisfaction.
- Supported team in managing inventory levels, optimizing stock availability for customer needs.
- Collaborated with staff to implement new procedures, enhancing workflow efficiency and accuracy.
- Trained new employees on systems and processes, fostering a knowledgeable and capable team environment.
Team Leader Manager
Steps Educational Group
Cleveland Ohio
09.2022 - 08.2024
- Led team in achieving operational goals through effective communication and collaboration.
- Implemented training programs to enhance team skills and improve overall performance.
- Analyzed workflow processes to identify areas for efficiency improvements and optimize tasks.
- Coordinated project timelines and resources to ensure timely completion of objectives.
General Project Manager
B3 Fulfillment
North Ridgeville, OH
09.2020 - 09.2022
- Coordinated cross-functional teams to align project objectives with organizational goals.
- Developed and maintained comprehensive project plans using project management software.
- Identified potential risks and implemented mitigation strategies to ensure project success.
- Managed stakeholder communication, ensuring timely updates and feedback throughout project lifecycle.
Direct Support Professional
Wynn Reath
06.2020 - 12.2020
- Assisted individuals with daily living activities, enhancing overall quality of life.
- Developed personalized care plans based on individual needs and preferences.
- Monitored client progress, reporting changes to healthcare professionals for timely interventions.
- Implemented behavior modification techniques to promote positive outcomes for clients.
- Evaluated client satisfaction regularly, adjusting support strategies as necessary for improvement.
Education
High School Diploma - General Studies
Fremont Ross High School
Fremont, OH05.2020
No Degree - CPR Certified
CPR Certified
Skills
Branch operations management
Customer service
Customer relationships
Excellent time management skills
Child and young adult behavior management
problem solving skills
Languages
German
Full Professional
sign language
Full Professional
Timeline
Branch Manager
Empowered Community Services
06.2025 - Current
Assistant Branch Manager
Empowered Community Services
08.2024 - 06.2025
Team Leader Manager
Steps Educational Group
09.2022 - 08.2024
General Project Manager
B3 Fulfillment
09.2020 - 09.2022
Direct Support Professional
Wynn Reath
06.2020 - 12.2020
High School Diploma - General Studies
Fremont Ross High School
No Degree - CPR Certified
CPR Certified