Tristian Hedgpeth
Cherryville,NC
Summary
Gifted professional with drive to provide remarkable service. True people person skilled in resolving issues and understanding importance of corporate branding. Several years driving growth and brand recognition for major hotel chains.
Overview
3
3
years of professional experience
Work History
Operations Manager
Courtyard by Marriott
Memphis, Tennessee
02.2024 - Current
- Directed operations staff by providing guidance, training, and support in order to meet company objectives.
- Collaborated with management team on long-term strategic planning initiatives for the organization.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
Regional Sales Manager
Scarlet Boom LLC
Asheville, North Carolina
07.2023 - 02.2024
- Created promotional campaigns to increase sales in the region.
- Negotiated contracts with distributors, vendors, retailers. in the region.
- Resolved customer inquiries promptly as well as escalated issues when necessary.
Assistant General Manager
Hampton Inn By Hilton
Asheville, North Carolina
01.2023 - 07.2023
- Resolved customer complaints in a timely manner while maintaining a professional demeanor.
- Prepared weekly schedules for staff members based on their availability.
- Provided training, guidance, and support to staff members on proper procedures and policies.
Assistant General Manager
Hilton Garden Inn Hotel
Asheville, NC
07.2021 - 01.2023
- Assisted in the recruitment process by conducting interviews with prospective candidates.
- Conducted regular performance evaluations for employees to ensure quality standards were maintained.
- Motivated and led team members to work together to achieve targets.
Education
Bachelor of Science - Hospitality Administration And Management
Western Carolina University
Cullowhee, NC12-2022
Skills
- Guest experiences
- Staff Supervision
- Staff Training
- Sales
- Fosse, PEP, and Opera PMS
- Financial Management
Timeline
Operations Manager
Courtyard by Marriott
02.2024 - Current
Regional Sales Manager
Scarlet Boom LLC
07.2023 - 02.2024
Assistant General Manager
Hampton Inn By Hilton
01.2023 - 07.2023
Assistant General Manager
Hilton Garden Inn Hotel
07.2021 - 01.2023
Bachelor of Science - Hospitality Administration And Management
Western Carolina University
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