Tristin Alexander
Conroe
Summary
Dedicated youth coach with expertise in crisis intervention and trauma-informed care. Committed to empowering young adults through personalized coaching and effective community advocacy.
Overview
5
5
years of professional experience
Work History
Youth Coach
Angel Reach
Conroe
01.2026 - Current
- Provide individualized coaching and case management to young adults (ages 16–24) experiencing homelessness, housing instability, or transitioning from foster care.
- Coach clients on workplace readiness by developing professional communication, interview skills, job etiquette, résumé building, and employment retention strategies.
- Teach and reinforce essential life skills, including budgeting, meal planning, time management, communication, and household responsibilities.
- Managed active caseload, developing personalized goal plans that promoted independent living, education, employment, and long-term self-sufficiency.
- Advocated for clients by coordinating medical appointments, linking them with community resources, and addressing their physical, emotional, and basic needs.
- Collaborated with multidisciplinary team members and community partners to coordinate services and track client progress toward individualized goals.
- Build trusting, supportive relationships using trauma-informed and strengths-based approaches to empower clients toward independence.
- Maintain accurate documentation, case notes, and service plans while ensuring compliance with program policies and funding requirements.
Case Manager
YES to YOUTH-Montgomery County Youth Services
Conroe
09.2023 - 12.2025
- Provided crisis intervention and comprehensive case management for youth in emergency shelter, ensuring their safety, stability, and well-being.
- Coordinated care with schools, healthcare providers, CPS, mental health professionals, and community agencies to connect youth with appropriate services and resources.
- Maintained individualized service plans through regular case management meetings, goal setting, progress monitoring, and life skills coaching to enhance youth development.
- Served as the educational decision-maker for youth by enrolling students in school, attending ARD and school meetings, advocating for educational needs, and collaborating with school personnel.
- Advocated for residents by connecting them with community resources, ensuring access to educational, medical, and supportive services that promote well-being.
- Planned and facilitated weekly life skills groups, educational workshops, and recreational activities to promote personal growth, independence, and healthy social development.
- Collaborated with multidisciplinary team members to develop individualized plans and ensure continuity of care for residents, enhancing service delivery.
- Participated in an on-call rotation and maintained a flexible schedule, including evenings and weekends, to provide consistent support and crisis response.
Administrative Assistant
YES to YOUTH-Montgomery County Youth Services
Conroe
03.2023 - 09.2023
- Provided administrative support to managers, directors, and senior leadership to ensure efficient daily operations.
- Coordinated travel arrangements, registrations, and logistics for organization-sponsored trainings and conferences.
- Prepared and maintained accurate reports, forms, correspondence, and organizational documents, ensuring confidentiality.
- Coordinated board materials, ensuring timely distribution of current and organized reports and meeting documentation.
- Managed office supply inventory and coordinated ordering to maintain uninterrupted office operations.
- Researched vendors, compared pricing, and assisted with purchasing office supplies and program materials while supporting cost-effective decision-making.
- Performed a variety of administrative functions, including managing phone communications, responding to emails, filing records, and maintaining organized documentation systems.
- Served as backup support for Program Assistants, ensuring continuity of operations and providing administrative assistance across multiple departments.
- Collaborated with staff across departments to streamline processes and align support with organizational goals.
Lead Residential Advisor
YES to YOUTH-Montgomery County Youth Services
Conroe
08.2021 - 03.2023
- Supervised and supported youth in a residential emergency shelter while maintaining a safe, structured, and trauma-informed environment.
- Oversaw daily residential operations, ensuring resident safety, coordinating transportation, and effectively addressing resident needs and crises.
- Guided residents in achieving individualized goals through coaching in daily living skills, problem-solving, conflict resolution, and personal responsibility.
- Collaborated with case managers, therapists, and residential staff to ensure continuity of care and consistent support for residents.
- Built positive, professional relationships with residents by maintaining appropriate boundaries, consistent communication, and a compassionate, strengths-based approach.
- Modeled appropriate behavior, de-escalation techniques, and healthy communication to promote emotional regulation and positive peer interactions.
- Implemented daily routines and documented resident progress, ensuring compliance with program policies and fostering a supportive environment.
- Provided leadership and support to residential staff to promote consistency in programming and resident care.
Education
Master of Arts - Victim Studies
Sam Houston State University
Huntsville, TX05-2022
Master of Social Work - Social Work
Walden University
Minneapolis, MN07-2026
Skills
- Case management
- Crisis intervention
- Life skills development
- Trauma-informed care
- Crisis management
- Community advocacy
- Team collaboration
- Effective communication
Timeline
Youth Coach
Angel Reach
01.2026 - Current
Case Manager
YES to YOUTH-Montgomery County Youth Services
09.2023 - 12.2025
Administrative Assistant
YES to YOUTH-Montgomery County Youth Services
03.2023 - 09.2023
Lead Residential Advisor
YES to YOUTH-Montgomery County Youth Services
08.2021 - 03.2023
Master of Arts - Victim Studies
Sam Houston State University
Master of Social Work - Social Work
Walden University