Tristin Fitch
Superior,WI
Summary
Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems. Personal Attributes: Very accurate and detail-oriented individual with excellent communication skills. Works well independently and as a contributing team member. Analytical and problem solving abilities.
Overview
11
11
years of professional experience
Work History
Certified Health Unit Coordinator
Essentia Health St. Mary’s Hospital
Superior, WI
09.2019 - 01.2025
- Radiology Department, Neonatal Intestive care unit, Surgery department, and Emergency department
- Answer telephones, and direct calls to appropriate staff
- Complete insurance or other claim forms, transmit correspondence or medical records by email, or fax
- Email software, Microsoft exchange, Microsoft Outlook, Epic system
- Categorizing, calculating, tabulating, auditing, or verifying information or data.
- Maintain medical records, schedule appointments, send information, materials or documentation.
- Follow HIPAA and hospital policies to maintain patient confidentiality at all times.
- Enhanced communication between healthcare providers by serving as a liaison for doctors, nurses, and patients.
- Promoted a positive work environment through effective teamwork and collaboration among colleagues within the health unit setting.
CNA
Beehive Assisted Living
Duluth, MN
07.2020
- Administer bedside or personal cares. Vital signs, administer medications under the direction of the registered nurse.
- Provide physical support to assist patients to perform daily living activities. Such as getting out of bed, bathing, dressing, using the toilet, walking or even exercising.
- Keep food in designated containers and storage areas to prevent spoilage
- Clean and sanitize work areas, equipment, utensils, dishes, and silverware
- Portion and serve foods to residents, employees, or patrons.
- Care for residents\clients by changing linen’s,and washing laundry
- Provide patients and families with emotional support
Food Service
Health hospital
Superior, WI
11.2020 - 08.2021
- Prepped meals, stocked carts, fridges, and freezers for the next day.
- Administer patients trays to the correct rooms
- Run the cash register, and assist other kitchen duties.
PCA/CNA
Edgewood Vista
Hermantown, MN
07.2016 - 01.2018
- Administer bedside or personal care, such as ambulation or personal hygiene assistance.
- Perform healthcare-related tasks, such as monitoring vital signs and medication, under the direction of registered nurses or physiotherapists.
- Cook foodstuffs according to the menu, special dietary or nutritional restrictions
- Participate in case reviews, consulting with the team caring for the client, to evaluate the client's needs and plan for continuing services.
- Prepped meals, handed out breakfast, and lunch to the residents based on there likes and dislikes
- Monitor food temperatures to ensure food safety
- Care for individuals or families during periods of incapacitation, family disruption, or convalescence, providing companionship, personal care, or help in adjusting to new lifestyles.
Caregiver/Personal Assistant
Keystone Bluffs
Duluth, MN
06.2015 - 06.2016
- Providing personal assistance, medical attention, emotional support, or other personal care to patients.
- Place food on plates or trays according to the orders instructions
- Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- Proper food handling procedures and processes, took inventory of stock. Assisted in various positions within the day to day operations to deliver high quality customer service
- Administer bedside or personal care, such as ambulation or personal hygiene assistance.
- Confer with coworkers to obtain information about orders, processes, or problems.
Receptionist
Hair Tactics
Superior, WI
07.2014 - 09.2015
- Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.
- Delivered treats, and offer beverages to clients
- Answer telephones, make appointments, direct calls, and take messages.
- Keeping track of old and new food items
- Communicate with customers, employees, and other individuals to answer questions.
- Receive payment by cash, check, credit cards, vouchers, or automatic debits. Confer with coworkers to obtain information about orders, processes, or problems.
Education
Certificate of Completion - Health Unit Coordinator
Lake Superior College
12.2020
Skills
- Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
- Being careful about detail and thorough in completing work tasks
- Active Listening
- Communicating with Supervisors, Peers
- Team building & Training
- Critical Thinking
- Updating and Using Relevant Knowledge
- Patient confidentiality
- Medical terminology proficiency
- Organizational growth
Timeline
Food Service
Health hospital
11.2020 - 08.2021
CNA
Beehive Assisted Living
07.2020
Certified Health Unit Coordinator
Essentia Health St. Mary’s Hospital
09.2019 - 01.2025
PCA/CNA
Edgewood Vista
07.2016 - 01.2018
Caregiver/Personal Assistant
Keystone Bluffs
06.2015 - 06.2016
Receptionist
Hair Tactics
07.2014 - 09.2015
Certificate of Completion - Health Unit Coordinator
Lake Superior College