Tristin Fitch
Superior
Summary
- Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.
- Personal Attributes: Very accurate and detail-oriented individual with excellent communication skills. Works well independently and as a contributing team member. Analytical and problem solving abilities.
Overview
14
14
years of professional experience
Work History
Health Unit Coordinator/ Scheduling Coordinator
Essentia Health-St. Mary's Medical Center
Duluth Mn
07.2018 - 02.2026
- Coordinated patient admissions and discharges, ensuring timely and accurate processing of information.
- Managed electronic health record systems, maintaining data integrity and confidentiality.
- Communicated effectively with healthcare teams to facilitate patient care and resolve inquiries.
- Scheduled appointments and procedures, optimizing departmental workflows for efficiency.
- Utilized advanced software tools like Excel, Outlook, and scheduling-specific platforms to effectively manage comprehensive appointment calendars.
- Processed medical claims accurately within established timelines.
Caregiver
Edgewood Vista, CMA
Duluth Mn
01.2015 - 06.2022
- Department
- Answer telephones, and direct calls to appropriate staff
- Complete insurance or other claim forms, transmit correspondence or medical records by email, or fax
- Email software, Microsoft exchange, Microsoft Outlook, Epic system
- Categorizing, calculating, tabulating, auditing, or verifying information or data
- Maintain medical records, schedule appointments, send information, materials or documentation.
- Provided compassionate personal care to residents, ensuring comfort and dignity in daily activities.
- Assisted with daily living tasks, including bathing, dressing, and meal preparation for residents.
- Monitored vital signs and reported changes in health status to nursing staff promptly.
- Maintained accurate documentation of resident care activities and observations in electronic health records.
Food Service
Health Hospital _ Superior
WI
11.2020 - 05.2021
- Prepped meals, stocked carts, fridges, and freezers for the next day
- Administer patients trays to the correct rooms
- Run the cash register, and assist other kitchen duties.
Completion Health Unit Coordinator
Graduate of Lake Superior College
12.2019 - 12.2020
Caregiver/Personal Assistant
Keystone Bluffs
Duluth, MN
06.2015 - 06.2016
- Providing personal assistance, medical attention, emotional support, or other personal care to patients
- Place food on plates or trays according to the orders instructions
- Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person
- Proper food handling procedures and processes, took inventory of stock
- Assisted in various positions within the day to day operations to deliver high quality customer service
- Administer bedside or personal care, such as ambulation or personal hygiene assistance
- Confer with coworkers to obtain information about orders, processes, or problems.
Receptionist
Hair Tactics
WI
07.2012 - 09.2015
- Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail
- Systems, and personal computers
- Delivered treats, and offer beverages to clients
- Answer telephones, make appointments, direct calls, and take messages
- Keeping track of old and new food items
- Communicate with customers, employees, and other individuals to answer questions
- Receive payment by cash, check, credit cards, vouchers, or automatic debits
- Confer with coworkers to obtain information about orders, processes, or problems.
Education
Health Unit Coordinator/CHUC -
Lake Superior College
Duluth Mn High School Diploma -
Superior Senior High School
Superior WI 06.2017
Skills
- Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
- Being careful about detail and thorough in completing work tasks
- Active Listening
- Communicating with Supervisors, Peers
- Team building & Training
- Critical Thinking
- Updating and Using Relevant Knowledge
- ICD-10 proficiency
- Insurance verification
- Medical coding expertise
- Customer service
- Time management
Timeline
Food Service
Health Hospital _ Superior
11.2020 - 05.2021
Completion Health Unit Coordinator
Graduate of Lake Superior College
12.2019 - 12.2020
Health Unit Coordinator/ Scheduling Coordinator
Essentia Health-St. Mary's Medical Center
07.2018 - 02.2026
Caregiver/Personal Assistant
Keystone Bluffs
06.2015 - 06.2016
Caregiver
Edgewood Vista, CMA
01.2015 - 06.2022
Receptionist
Hair Tactics
07.2012 - 09.2015
Health Unit Coordinator/CHUC -
Lake Superior College
High School Diploma -
Superior Senior High School