Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Physical Capabilities
Timeline
Generic

Tristin Markham

Alexandria

Summary

Dedicated U.S. Navy veteran with 10 years of service and over four years of experience as a Master Training Specialist and naval instructor. Proven expertise in course development, instructional design, and performance gap analysis. Adept at identifying and correcting learning challenges to improve comprehension and retention. Brings a disciplined, mission-driven mindset to every training environment, with a passion for fostering growth and excellence in learners.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Senior Field Applications Specialist

Lutron Electronics Co. Inc
04.2025 - Current
  • Led teams in the installation and commissioning of new systems at customer sites.
  • Resolved customer complaints quickly and efficiently while maintaining a high level of customer satisfaction.
  • Maintained accurate records of service calls, parts usage, labor costs.
  • Developed comprehensive documentation for application development and deployment processes.
  • Delivered technical support for installation, configuration, and troubleshooting of applications.
  • Investigated third-party software integration issues to identify potential problems.
  • Deployed updates and patches following change management protocols.
  • Implemented security measures, including firewalls and access control lists.
  • Monitored system performance metrics to identify improvement opportunities.

Interior Communications Electrician 1st Class

United States Navy
03.2022 - 04.2025
  • Responsible for the preventative and corrective maintenance of all general shipboard damage control alarms, shipboard security systems, internal communications systems, shipboard announcing/PA systems, fiber optic data distribution systems, navigational equipment, shipboard television receivers, shipboard television antennas, and shipboard closed-circuit television systems, including video cameras and video recorders.
  • Awarded the 2024 SWSC ELS Junior Instructor of the year award hand picked out of 350+ nominees for outstanding instructional techniques, delivery, and positive feedback from student course critiques.
  • Instructed six engineering department technical classes, leading 15 junior Naval Instructors enhancing student comprehension and engagement.
  • Maintained accurate records for engineering courses under my supervision.
  • Led engineering troubleshooting courses covering electronic theory, semiconductor principles, and safety procedures.
  • Facilitated group discussions within a classroom setting, encouraging critical thinking and problem-solving.
  • Created an inviting classroom environment fostering a safe and effective learning experience.
  • Delivered lectures and presentations to diverse groups in classroom and laboratory settings.
  • Employed various teaching methods to address diverse learning styles among students.
  • Utilized conflict resolution skills to mitigate potential disputes proactively.
  • Provided leadership, guidance, and mentorship to both junior and senior sailors.
  • Incorporated student feedback to refine course content and instructional approaches.

Interior Communications Electrician 2nd Class

United States Navy
05.2018 - 12.2022
  • Successfully managed and led a diverse group of technicians to accomplish goals and address issues related to shipboard systems.
  • Oversaw team of junior and senior technicians for maintenance of ships' electrical and communication systems.
  • Facilitated conflict resolution among junior and senior technicians when necessary.
  • Managed $500,000 budget while tracking repair parts for engineering and electrical departments.
  • Created detailed documentation of all work performed on interior communications systems for future reference purposes.
  • Scheduled and coordinated daily workloads among junior technicians based on skill levels and initiative.
  • Tracked and planned repairs on electronic systems months in advance using Microsoft Excel.
  • Utilized Microsoft Office suite, including Word, Excel, and Outlook, to enhance productivity.

Interior Communications Electrician 3rd Class

United States Navy
11.2015 - 05.2018
  • Proficient in Microsoft Office, Word, Excel, and Outlook.
  • Managed and operated a microminiature electronic repair (2M) workshop, single-handedly troubleshooting and repairing shipboard double-sided and single-sided printed circuit boards, and electronic assemblies, dealing with low and high voltage systems.
  • Able to interpret and understand blueprints and schematics dealing with low and high voltage systems.
  • Recognized emergent situations quickly by utilizing critical thinking skills.

Education

Associate of Science - General Studies

Vincennes University
Vincennes, IN
10.2024

High School Diploma - undefined

Kalaheo High School
Kailua, HI
05.2014

Skills

  • Records keeping
  • Time management
  • Conflict resolution
  • Lecture and oral presentation delivery
  • Multitasking and prioritizing
  • Critical thinking, problem solving
  • Microsoft Office (Word, Excel, Outlook)
  • Low/high voltage troubleshooting
  • User training
  • Network administration
  • Software troubleshooting
  • Verbal and written communication
  • Customer support

Certification

  • Lean Six Sigma Green Belt Trained, 2024-05-01
  • Lean Six Sigma Yellow Belt Certified, 2024-03-01
  • Advanced Leadership development course (ALDC), 2023-11-01
  • CPR certified, 2023-05-01 - 2025-05-01
  • Instructor Certified, Electronic Control Devices, 2023-03-01
  • Instructor Certified, LSD Digital Voltage Regulator (DVR) Maintainer, 2023-02-01
  • Master Training Specialist (MTS) certified, 2022-12-01
  • LSD Advanced Engineering Control System-Machinery Control System (ECS), 2022-10-01
  • Instructor Certified, Integrated Condition Assessment System (ICAS) Engineering Supervisor, 2022-08-01
  • Instructor Certified, Advanced Warrior Toughness Trainer course, 2022-07-01
  • Instructor Certified, Programmable Logic Controllers (PLC), 2022-06-01
  • Instructor Certified, Propulsions Alarms and indicator Systems, 2022-04-01
  • Naval Instructor Training Course (NITC), 2022-03-01
  • Combat Systems Officer of the Watch, 2021-05-01
  • Integrated Condition Assessment System (ICAS) Maintenance Manager, 2019-11-01
  • Integrated Navigation and Tactical Plotting System course (INTPS), 2019-06-01
  • Microminiature Electronic Repair (2M) School, 2017-04-01
  • Fiber Optic Data Multiplexing Systems (FODMS) School, 2016-03-01
  • Secret security clearance, 2015-05-01

Accomplishments

  • Awarded 6 U.S. Navy and Marine Corps Achievement Medals for excellence in training, supervision, and technical expertise.
  • Recognized as Junior Instructor of the year out of 300+ instructors for outstanding instructional delivery and technical application (Fiscal year 2023).

Physical Capabilities

Experienced in physically demanding environments, including working at heights, lifting a minimum of 50 lbs., and prolonged standing or kneeling during maintenance.

Timeline

Senior Field Applications Specialist

Lutron Electronics Co. Inc
04.2025 - Current

Interior Communications Electrician 1st Class

United States Navy
03.2022 - 04.2025

Interior Communications Electrician 2nd Class

United States Navy
05.2018 - 12.2022

Interior Communications Electrician 3rd Class

United States Navy
11.2015 - 05.2018

High School Diploma - undefined

Kalaheo High School

Associate of Science - General Studies

Vincennes University

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