Tristin Peace
Orlando,FL
Overview
4
4
years of professional experience
Work History
Quality Assurance Coordinator
Hilton Grand Vacations
Celebration, FL
06.2025 - Current
- Reviewing and validating reporting to ensure all deals flipped from previous day
- Communicating across teams and phone call to ensure validity of contract
- Submitting and facilitating multiple contract types
- Updating numbers in Excel to reflect proper total site volume
- Assigning contracts to certain Quality Assurance Specialists according to rotation
- Interpersonal communication with sales executives and upper management
- Ensuring proper documentation is given to all sales executives to process their deal
- Send out reporting for two different departments
Sales Gallery Coordinator
Hilton Grand Vacations Club Parc Soleil
Orlando, FL
09.2024 - 06.2025
- Ensures the expectations of our potential owners and guests are exceeded through the preparation and serving of refreshments and snacks. Provides exemplary service with a strong focus on safety, quality and an overall outstanding guest experience.
- Provides outstanding guest/owner service at all times through answering inquiries, providing information and handling any general problems or requests from guests/owners that require a resolution.
- Reports any concerns or issues that may arise to the proper management authorities.
- Assists and provides support to other department team members as directed by management.
- Handles any/all other duties and reasonable requests as assigned by management.
- Abide by the H.I.L.T.O.N values at all times.
Server
Olive Garden
Orlando, FL
01.2023 - 01.2024
- Implement communication skills with guests, team members, and managers.
- Expedite orders and coordinate delivery to guests with other servers and kitchen staff.
- Implement proper food handling procedures in delivering orders to our guests.
- Contribute to sales growth by promoting new entrees and specials.
- Maintain clean and well-organized work environment.
Education
Graduated from Rollins College - Communications, Business Management
Rollins College
Winter Park, FL05.2024
High School Diploma - undefined
Timber Creek High School
Orlando, FL05.2020
Skills
- Customer Service and Rapport
- Restaurant Experience
- Cash Handling
- Marketing and Sales
- Service Prioritization
- Quality management systems
- Strategic planning
- Documentation management
- Material specifications
Timeline
Quality Assurance Coordinator
Hilton Grand Vacations
06.2025 - Current
Sales Gallery Coordinator
Hilton Grand Vacations Club Parc Soleil
09.2024 - 06.2025
Server
Olive Garden
01.2023 - 01.2024
High School Diploma - undefined
Timber Creek High School
Graduated from Rollins College - Communications, Business Management
Rollins College