Tristine Sweeden
Cabot,AR
Summary
Dynamic team leader with a proven track record at Dairy Queen Grill & Chill, excelling in team motivation and problem-solving. Enhanced productivity through efficient work processes and targeted coaching, fostering a collaborative environment. Skilled in staff training and conflict resolution, ensuring high-quality service and team performance. Plus manufacturing goods and assembling certain food products.
Overview
3
3
years of professional experience
Work History
Team Leader
Dairy Queen Grill & Chill
08.2023 - Current
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
- Assisted in recruitment to build team of top performers.
- Facilitated decision-making processes within group through open dialogue and consensus-building techniques.
Carhop Server
Sonic
04.2022 - 08.2023
- Maintained a positive attitude even during high-stress periods, contributing to an uplifting work environment for both colleagues and guests.
- Upheld stringent food safety standards by following proper sanitation procedures during all aspects of food handling and preparation.
- Adhered strictly to uniform guidelines, presenting a polished appearance that reflected well on the organization as a whole.
- Handled cash transactions accurately, providing correct change and processing credit card payments securely.
- Memorized orders and maintained 100% accuracy in high-traffic times.
- Assisted in training new hires, ensuring they were equipped with the necessary skills and knowledge to provide exceptional customer service.
- Operated manual and electric appliances to peel, slice, and trim food.
- Resolved customer complaints professionally, demonstrating empathy and understanding of their concerns.
Education
High School Diploma -
Cabot High School
401 North Lincoln St Cabot AR05-2024
Skills
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Team motivation
- Team supervision
- People management
- Staff training
- Work Planning and Prioritization
- Complex Problem-solving
- Quality improvement
- Leading team meetings
- Safety processes and procedures
Timeline
Team Leader
Dairy Queen Grill & Chill
08.2023 - Current
Carhop Server
Sonic
04.2022 - 08.2023
High School Diploma -
Cabot High School
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