Newly graduated yet highly effective leadership professional. Offers excellent communication and public speaking skills with over four years of country club industry experience. Seeking to transition into Swim and Activities Director position with the Emerald Distinguished, Arizona Country Club.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Youth Activities Supervisor
Arizona Country Club
Phoenix, AZ
10.2014 - Current
Working directly with Athletics Director to produce various day camps optimized for maximum creativity and physical activity for the youth membership, while also focusing on various digital and paper advertisements to increase member excitement and attendance.
Supporting Athletics Director with daily updates on pool chemical levels/ pump filtration status in order to maintain pool at peak quality.
Managing wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently ranging from emergency situations such as injured or lost children to answering inquiries of various programs and events offered.
Providing ongoing member service, including coaching of multiple swim team seasons as well as coordinating and planning individual lessons around normally scheduled hours.
Creating effective communication tools between lifeguards so as to ensure proper opening and closing duties are met.
Planning, directing, coordinating and assigning manpower to meet requirements of various pool/ Kidzona themed events such as the Winter Wonderland Lock-in and daily summer family - fun pool activities.
Game Room Attendant, Lifeguard, Lifeguard Supervisor/ Director of Fun
Arizona Country Club
Phoenix, Arizona
10.2014 - 05.2017
Implemented rotation schedules for guard staff so as to maximize member safety without negatively impacting the membership's pool experience.
Responded to any emergencies as trained and with the utmost efficiency, while ensuring all proper documentation of any such incident was properly handled.
Served as acting pool supervisor during busy summer pool weekends, ensuring a constant line of communication with Athletics Director on the occurrence of any noteworthy events.
Maximized membership pool-side experience through development of yearly summer activities that encourage fun interaction between staff and pool attendees.