Dedicated Personal Trainer skilled in exercise programming, client education, and performance monitoring. Committed to enhancing client satisfaction and outcomes through tailored fitness plans and effective problem resolution.
Overview
12
12
years of professional experience
Work History
Personal Trainer
Self
Macon, ga
04.2024 - Current
Designed customized fitness programs tailored to diverse client needs.
Conducted individual training sessions to optimize client performance.
Educated clients on exercise techniques and safety protocols to ensure effective practices.
Monitored client progress and adjusted training plans based on performance metrics.
Person Trainer
Crunch Fitness
Columbus, Ga
06.2024 - 12.2024
Conducted hands-on demonstrations of equipment usage and safety protocols.
Conducted training on topics related to customer service, product knowledge and company policies.
Provided feedback and guidance to improve employee performance during trainings.
Provided support for individual employees who had difficulty grasping concepts during instruction sessions.
Maintenance Technician
Sturcken Properties
Seale, Alabama
03.2015 - 12.2024
Responded promptly to tenant maintenance requests and service calls.
Repaired and replaced fixtures, appliances, and hardware in residential units.
Operated hand and power tools to complete repairs.
Cleared clogged drains and replaced valves, faucets, and fixtures.
Completed basic carpentry tasks and installed shelves, hooks, and closet rods to meet customer needs.
Business Manager
Entrepreneur
Columbus, Ga
01.2022 - 06.2024
Resolved customer complaints and provided effective solutions promptly.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Provided exceptional customer service to ensure customer satisfaction.
Educated customers on product features and benefits to enhance their overall experience and satisfaction. on product features to improve user satisfaction and experience.
Developed strong relationships with customers by providing personalized assistance and support.
Developed strong customer relationships to encourage repeat business.
Collaborated with team members to enhance service delivery and support initiatives.
Identified improvement areas in customer service processes and recommended actionable changes to strengthen service quality.
Assisted customers with inquiries and product selections efficiently.
Resolved customer complaints promptly and efficiently.
Server/Bartender
Nonic LLC
Columbus, Ga
08.2021 - 09.2022
Provided exceptional customer service in a fast-paced bar and restaurant environment.
Mixed and served a variety of beverages according to established recipes.
Processed customer payments accurately and swiftly using point-of-sale system to enhance customer satisfaction.
Managed accurate bar tabs and processed cash and credit card transactions.
Maintained cleanliness and organization of bar area during peak hours.
Collaborated with kitchen staff to ensure timely food and drink service.
Created a friendly atmosphere by greeting each guest upon arrival. with friendliness and professionalism.
Persuaded highly intoxicated customers to cease drinking and coordinated safe transportation, ensuring their well-being.
Sales Manager
Buckle Co.
Columbus, Ga
05.2020 - 08.2021
Created and presented monthly reports to management on sales performance.
Collaborated with merchandising teams to enhance product displays and drive promotional effectiveness.
Guided customers in understanding product features and capabilities to facilitate informed purchasing decisions.
Pool Maintenance Technician
Turquoise Waves & Landscaping
Panama City Beach, Florida
02.2018 - 06.2018
Performed regular water testing and chemical balancing for residential pools.
Conducted routine maintenance and cleaning of pool equipment and accessories.
Assisted in building and installing above-ground pools and cleaned and maintained hot tubs and Jacuzzi's.