Tristram Johns
Puyallup,WA
Summary
Dynamic Manager with over three years of comprehensive experience in the fitness industry, driving profitability and enhancing customer satisfaction. Expertise in strategic thinking and employee on boarding has led to the formation of resilient teams that meet operational goals. A strong focus on quality management and financial performance ensures alignment with brand standards and operational excellence. Proven ability to implement business process improvements and effective marketing strategies to foster growth and engagement.
Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
3
3
years of professional experience
Work History
Marketing Director & Admin
Karate Edge
08.2024 - Current
- Enhanced brand visibility by leading strategic marketing campaigns across various digital platforms.
- Developed comprehensive marketing plans for driving market penetration and increasing customer engagement.
- Created content strategies to elevate brand messaging and strengthen market presence.
- Fostered partnerships with agencies and vendors for expanding marketing reach and capabilities.
- Led public relations efforts to build and maintain a positive brand reputation.
- Strengthened digital marketing strategies to enhance online engagement and conversion rates.
- Boosted social media presence by implementing creative content campaigns and community engagement.
General Manager
Planet Fitness
01.2023 - 08.2024
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed diverse team of professionals, fostering positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Assistant Manager
Planet Fitness
05.2022 - 01.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained clean, safe, and organized store environment to enhance customer experience.
- Developed strong working relationships with staff, fostering positive work environment.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Generated repeat business through exceptional customer service.
Education
High School Diploma -
Ballard High School
Ballard WA2015
Skills
- Operations management
- Staff development
- Business analysis
- Logistics management
- Employee motivation
- Decision-making
- Lead generation
- Public relations
- Team leadership
- Budget management
- KPI measurement
- Data analysis
- Client relationships
- Customer retention
- Employee relations and conflict resolution
- Problem-solving
- Operational efficiency
- Policies and procedures implementation
Timeline
Marketing Director & Admin
Karate Edge
08.2024 - Current
General Manager
Planet Fitness
01.2023 - 08.2024
Assistant Manager
Planet Fitness
05.2022 - 01.2023
High School Diploma -
Ballard High School
Similar Profiles
Austin SanchezAustin Sanchez
Head Instructor at American Karate CenterHead Instructor at American Karate Center
Matthew McFaddenMatthew McFadden
Part Time Assistant Martial Arts Instructor at East Coast KaratePart Time Assistant Martial Arts Instructor at East Coast Karate
Luana De MoraesLuana De Moraes
Camp Counselor at AFC KarateCamp Counselor at AFC Karate