Summary
Overview
Work History
Education
Skills
Timeline
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Trittany Acedo

Whitefield,ME

Summary

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.

Overview

9
9
years of professional experience

Work History

Spark Driver

Walmart
01.2023 - Current
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Delivered goods and products to customer on time and in excellent condition.

Instacart Shopper

Instacart
01.2020 - Current
  • Loaded and unloaded orders at customer's homes or locations.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Delivered items to customers on desired schedules by managing time efficiently and planning effective routes.

Childcare

DHHS
01.2023 - 09.2023
  • Developed age-appropriate activities and crafts to engage children.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Maintained effective schedule balance between rest periods, active play, and instruction.

CSW

Aspire Behavioral Health
05.2018 - 05.2019
  • Proven ability to learn quickly and adapt to new situations.
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.

CRMA

Uplift DSP
04.2015 - 10.2017
  • Maintained clean, safe, and well-organized patient environment.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
  • Monitored clients to assess and report physical and behavioral changes to supervisors.
  • Assisted disabled clients to support independence and well-being.

Education

High School Diploma -

Oceanside High School
Rockland ME
06.2014

Skills

  • Vehicle Maintenance
  • Appointment Scheduling
  • Time Management
  • Route Determination
  • Navigational Systems and GPS
  • Schedule Management
  • Flexible Schedule
  • Verbal and Written Communication
  • Customer Service
  • Valid Driver's License

Timeline

Spark Driver

Walmart
01.2023 - Current

Childcare

DHHS
01.2023 - 09.2023

Instacart Shopper

Instacart
01.2020 - Current

CSW

Aspire Behavioral Health
05.2018 - 05.2019

CRMA

Uplift DSP
04.2015 - 10.2017

High School Diploma -

Oceanside High School

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Trittany Acedo