Triumph Odunze
Eastvale,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Workers Compensation Underwriter
State Compensation Insurance Fund, SCIF
07.2023 - Current
- Utilized knowledge of insurance principles, policies and procedures to make decisions on risk assessment.
- Evaluated applications to determine insurance coverage and appropriate risk classifications.
- Collaborated with other professionals to develop innovative underwriting solutions.
- Met with customers, agents and brokers to negotiate coverage, price, and service delivery.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
Field Associate
Amazon
09.2022 - 01.2023
- Boosted customer experiences by delivering superior customer service, issue resolution and merchandising.
- Collected, arranged and input information into database system.
- Developed and updated tracking spreadsheets using Excel
- Frequently inspected production area to verify proper equipment operation.
- Gathered, organized and input information into digital database.
- Conducted regular reviews of operations and identified areas for improvement.
- Collected, arranged, and input information into database system.
Life Insurance Agent
Primerica
01.2020 - 12.2020
- Maintained high standards of customer service by building relationships with clients.
- Provided coverage option information to assist clients in protecting assets.
- Explained advantages, features and disadvantages of various policies to promote sale of plans.
- Worked to accommodate new and different insurance requests and explored new value opportunities to optimize insurance agency reputation.
- Attended continuing education courses and workshops to gain additional insurance industry knowledge.
Business Owner
Triumph Beyond Records LLC
01.2019 - Current
- Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Capitalized on social media platforms to increase market awareness and recruit sales agents.
- Employed prompt decision-making and in-depth research to resolve issues.
- Maintained music streaming growth on Spotify profiles resulting in over 5,000 monthly listeners
Barista Shift Supervisor
Bytes
09.2017 - 11.2019
- Maintained accurate inventory counts to meet customer demands and sustain operations.
- Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
- Generated friendly atmosphere by encouraging employees to greet and speak to customers.
- Advised customers on whole bean and bulk tea purchases by detailing origin, flavor and pairing recommendations.
- Created new training guidelines, and provided staff orientation and training.
Delivery Driver
DoorDash
01.2016 - Current
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Managed customer inquiries and complaints in polite and professional manner.
- Successfully avoided time delivery delays by carefully planning best routes.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
- Verified accuracy of all deliveries against order forms.
Education
Bachelor of Arts - Economics/Administrative Studies (Marketing)
University of California, Riverside
Riverside, CA09.2021
Skills
- Preparation Oversight
- Creative Solutions
- Quality Production
- Stock Inventory
- Inventory Strategies
- Production Processes
- Corrective Actions
- Customer Satisfaction
- Conflict Resolution
- Data Input
Timeline
Workers Compensation Underwriter
State Compensation Insurance Fund, SCIF
07.2023 - Current
Field Associate
Amazon
09.2022 - 01.2023
Life Insurance Agent
Primerica
01.2020 - 12.2020
Business Owner
Triumph Beyond Records LLC
01.2019 - Current
Barista Shift Supervisor
Bytes
09.2017 - 11.2019
Delivery Driver
DoorDash
01.2016 - Current
Bachelor of Arts - Economics/Administrative Studies (Marketing)
University of California, Riverside
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